Rental Associate

3 weeks ago


Brooklyn Park, Minnesota, United States Vail Resorts Full time
Job Overview

Rental associates play a vital role in delivering exceptional guest experiences at Vail Resorts. As a key member of our team, you will be responsible for generating sales through world-class guest service, assisting customers with rental equipment, and providing our guests with gear and services for the ultimate outdoor experience.

Key Responsibilities:

  • Provide excellent guest service at one of our retail shops
  • Fitting guests with equipment, with training provided
  • Explaining to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental, including length of rental and return options
  • Working together with teammates to maintain safety standards
  • May include other duties such as cashiering, retail sales
  • Other duties as assigned

Requirements:

  • Ability to work a flexible schedule, including nights, holidays, and weekends
  • Commitment to exceptional customer service
  • Maintaining a working knowledge of products and trends within the industry
  • Ability to stand and move in an active, team-oriented environment for extended periods
  • Must be able to communicate fluently in English

Benefits:

  • Competitive hourly rate of $20.00
  • Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
  • 40% retail discounts
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


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