Guest Care Specialist

4 weeks ago

Champaign, United States Monro Muffler Brake Full time

Monro Inc. is a leader in the automotive maintenance and repair services industry. We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure the work performed on their cars is done right the first time, every time. Founded in 1957 in Rochester, New York, we now have over 1,300 company-owned locations servicing over four million cars each year in the US in 28 eastern and mid-western states. Monro offers our guests a wide range of tire choices and repair services, such as exhaust, brake, suspension, alignment, ride control, tire, battery, electrical, air conditioning, and scheduled maintenance services under several leading brands. Job Description About The Role: The Guest Care Specialist role is full time or part-time and is an hourly position based upon needs of the business. The Guest Care Specialist is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Guest Care Specialist is expected to provide a superior Guest Care experience and assist in driving sales of automotive repair services and tires. This position is expected to contribute to the growth of the business through strong sales presentations to our guests and product and service knowledge. Pay Rate: $16.00 to $19.00 Hourly Responsibilities: Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process. First point of contact for guests on the phone and in the store. Responsible for engaging guests, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Assist in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering under the direction of management. Responsible for basic and detailed opening and closing responsibilities as a secondary key carrier. Follow all policies and procedures related to cash, credit, check, refund, and return policies. Work with the management team to react to guest service issues, guest complaints, and/or business opportunities. Able to understand and effectively communicate all products and services Monro offers to guests. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Maintain an organized and neat guest waiting area. Other duties as assigned. Qualifications Qualifications: High school diploma or equivalent required. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR). Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to guests. Strong problem-solving skills. Work Environment & Physical Requirements: This job operates in an automotive shop environment with exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Additional Information Paid vacation and holidays for Full-Time Teammates. Reimbursement for ASE Certifications. Reimbursement for State Inspection Licenses, where applicable. 401k eligibility immediately upon hire. Direct Deposit. Employee Discounts. Healthcare, Vision, and Dental for Full-time teammates. Employee Access Perks. Your next Destination At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr

  • Guest Care Specialist

    1 month ago

    Champaign, United States Car-X Tire & Auto Full time

    Job DescriptionJob DescriptionCompany DescriptionCompany Info:   Monro Inc. is a leader in the automotive maintenance and repair services industry.  We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and...

  • Comprehensive Eye Care Specialist

    1 week ago

    Champaign, Illinois, United States Arlington HealthCare Full time

    Job ID: 11379 Practice Overview We are in search of an additional Board Eligible/Board Certified Comprehensive Eye Care Specialist to become part of our well-established and expanding ophthalmology practice.The ideal candidate will be a BC/BE Comprehensive Ophthalmologist eager to address a diverse range of ocular conditions and perform a significant volume...

  • Dental Care Specialist

    4 days ago

    Champaign, Illinois, United States Champaign Dental Group Full time

    About the OpportunityChampaign Dental Group is seeking a skilled Dental Care Specialist to join our team. As a key member of our dental care team, you will be responsible for providing high-quality patient care and contributing to the success of our practice.Key ResponsibilitiesDeliver exceptional patient care and treatment plansConduct thorough dental exams...

  • Dental Care Specialist

    6 days ago

    Champaign, Illinois, United States Champaign Dental Group Full time

    About the OpportunityChampaign Dental Group is seeking a skilled Dental Care Specialist to join our team. As a key member of our dental care team, you will be responsible for providing exceptional patient care and delivering high-quality dental services.Key ResponsibilitiesProvide comprehensive dental care to patients, including routine cleanings, fillings,...

  • Event Service Specialist

    1 week ago

    Champaign, Illinois, United States MCR Hotels Full time

    The Event Service Specialist at MCR Hotels plays a crucial role in the organization and execution of banquet events, ensuring a seamless experience for guests. This position involves the setup, maintenance, and cleanup of banquet areas, contributing to the overall success of events held in our facilities. Key Responsibilities:Prepare and dismantle event...

  • Beverage Service Specialist

    1 week ago

    Champaign, Illinois, United States Oak View Group Full time

    Company Overview:Oak View Group is a premier organization specializing in venue development, management, and top-tier hospitality services within the live event sector. We pride ourselves on delivering comprehensive solutions for a diverse range of world-class venues and esteemed clients, including renowned arenas, convention centers, music festivals,...

  • Administrative Support Specialist

    1 week ago

    Champaign, Illinois, United States University of Illinois Full time

    UNIVERSITY OF ILLINOIS FOUNDATIONis seeking a qualified candidate for the position ofAdministrative Support SpecialistAll applicants are encouraged to thoroughly review the following job responsibilities and qualifications before submitting their application.The University of Illinois Foundation serves as the official fundraising and private gift-receiving...

  • Traveling Rehabilitation Specialist

    1 week ago

    Champaign, Illinois, United States Assured Nursing Full time

    Assured Nursing is currently in search of a traveling Rehabilitation Specialist for a temporary assignment.Position Overview & RequirementsSpecialty: Rehabilitation SpecialistDiscipline: Therapeutic ServicesContract Duration: 13 weeks40 hours per weekShift: 8 hours, daytimeEmployment Type: TravelThis role involves providing essential therapeutic services in...

  • Client Care Representative

    1 week ago

    Champaign, Illinois, United States Monro Muffler Brake Full time

    Company Overview:Monro Inc. stands as a prominent figure in the automotive service and maintenance sector. With a legacy that began in 1957 in Rochester, New York, we have expanded to over 1,300 locations across the eastern and mid-western United States, servicing millions of vehicles annually.Our commitment to excellence is reflected in our diverse range of...

  • Customer Service Checkout Specialist

    1 week ago

    Champaign, Illinois, United States Niemann Foods Full time

    POSITION SUMMARYThe role of the Customer Service Checkout Specialist involves overseeing self-service checkout stations, aiding customers in completing their transactions, including cash handling and minimizing losses. This position also addresses customer inquiries with sincere empathy.KEY RESPONSIBILITIESProvide exceptional service to guests, ensuring...

  • Brand Standards, Guest Experience

    4 weeks ago

    Champaign, United States Disability Solutions Full time

    Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include...

  • Family and Community Engagement Specialist-Region 9 Champaign and Ford County

    3 months ago

    Champaign, United States IL Network of Child Care Resource and Referral Agencies Full time

    Job DescriptionJob DescriptionINCCRRA (Illinois Network Child Care Resource and Referral Agency) is excited to be able to add to our team! Our vision, mission and values are to provide quality care and education that creates a lifetime of equitable opportunities for all children. INCCRRA is excited to offer this Family and Community Engagement Specialist...

  • Leasing & Resident Services Specialist

    4 weeks ago

    Champaign, United States Fairlawn Management Inc Full time

    We are seeking a highly motivated Leasing and Resident Services Specialist to join our Smile Student Living team! If you have experience in customer service, event management, hospitality, or sales and want to learn about real estate, our position may be for you! The Leasing and Resident Services Specialist will work with the management team to provide...

  • Restaurant Team Member

    1 month ago

    Champaign, United States Noodles & Company Full time

    Noodles & Company is more than fast food - we're a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring restaurant Team Members to join us in the front of house as a cashier, server, or curbside specialist. We are also hiring BOH kitchen staff. At Noodles, our mission is to always nourish and...

  • Hematology-Oncology Specialist

    1 week ago

    Champaign, Illinois, United States Jackson + Coker Full time

    Position Overview:Join a reputable healthcare organization seeking a dedicated Hematology-Oncology Specialist to provide exceptional patient care in a clinical setting.Key Responsibilities:- Deliver comprehensive outpatient care during regular clinic hours.- Participate in hospital call duties, ensuring patient needs are met during nights and weekends.-...

  • Traveling Rehabilitation Specialist

    1 week ago

    Champaign, Illinois, United States RTG Medical-Allied Full time

    RTG Medical-Allied is currently in search of a dedicated Traveling Rehabilitation Specialist for an exciting opportunity.Position Overview & QualificationsSpecialty: Rehabilitation TherapyField: Therapeutic ServicesContract Length: 13 weeks40 hours weeklyWork Schedule: 8-hour shifts during the dayEmployment Type: Travel AssignmentThis position offers a...

  • Customer Service Specialist

    2 months ago

    Champaign, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsChampaign, IL, United States time typeFull time posted onPosted 5 Days Ago job requisition idJR_011868 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart,...

  • Procurement Specialist I

    4 weeks ago

    Champaign, United States Artisan Technology Group Full time

    Job DescriptionJob DescriptionSalary: $37k-$50k/ yearThe Procurement Specialist I will report to the Procurement Manager and will focus mainly on locating procurement opportunities to expand our selection of equipment to our customers and fulfill customer equipment needs. There will also be collaboration around the company purchasing strategies, and...

  • Otolaryngology Specialist

    1 week ago

    Champaign, Illinois, United States AMN Healthcare Full time

    Position OverviewThis healthcare facility is in search of an Otolaryngology Specialist to provide locum tenens assistance as they address a pressing requirement.Key Details & Requirements:Work Schedule: Monday - Friday, 7:00 AM - 5:00 PM | One weeknight on-call dutyWork Environment: Operating Room and ClinicCase Types: Otolaryngology Surgical...

  • Restaurant Team Member

    2 months ago

    Champaign, United States Noodles & Company - IWI Ventures Full time

    Job DescriptionJob DescriptionNoodles & Company is more than fast food - we're a fast casual restaurant with realingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring restaurant Team Members to join us in the front of house as a cashier, server, or curbside specialist. We are also hiring BOH kitchen staff. At Noodles,...