Business Support Associate

4 weeks ago

Harrisburg, United States Actalent Full time

Overview:

Business Support Associate


Job Summary
The Business Support Associate is responsible for providing timely and value-adding customer service to
our customers including, but not limited to candidates, contract employees, clients and internal partners
(both in the field office and corporate or center). This is a customer-facing role that will require ongoing
support of customer interactions, problem resolution, and maintaining general office operations, via
telephone, email, and in-person.


Key Responsibilities
Consultant and Client Onboarding
Support candidate onboarding process, including I-9 form review and completion and validating
I-9 documentation, providing assistance with pre-employment paperwork completion,
distributing PPE and other assets as needed
Support client onboarding process, including driving AT&E utilization
Manage consultant compliance with key E-Verify requirements (e.g. expired documents,
expired compliance)
Assist with contractor training and certification requirements

Lifecycle Management
Serve as contact for Consultant questions, and facilitate communication to the center through
ACT and Cases to help resolve onboarding or payroll and invoicing issues (adjustments, lost
checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution
Partner with the center through Cases to update contractor records for address updates, direct
deposit changes, etc.
Manage the processing of live paychecks
Manage contractor travel booking requests
Direct unemployment filing questions and workers compensation inquiries to the proper teams
for resolution

Operational Support Activities
Provide outstanding front office customer service (telephone and reception area)
Partner with talent acquisition to manage internal onboarding for all field office/on-premise
hiring, including I-9 and onboarding paperwork completion, setting up desk, etc.
In partnership with BSS, manage internal payroll process
Asset distribution and collection for new internal hires and terminations
Maintain outstanding levels of administrative support to all internal and external employees
and resolve issues related to process and technology questions
Serve as primary liaison between field office producers and corporate or center-based teams,
and find opportunities to drive partnerships between the center and field employees
Provide education and accountability to field office/VOP producers around important
processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
Serve as point of contact for real estate communications (support any in-office
updates/moves/installations), and property management
In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor
management (copier maintenance, kitchen appliance service, etc.)
Order, maintain and organize all office supplies, manage mailing and shipments, and file and
maintain office paperwork and office directory

Competencies
Ability to prioritize, organize, problem solve and meet deadlines and goals
Ability to communicate effectively and provide follow up
Capability of working in a team-oriented environment and deliver/receive honest feedback
Thorough knowledge of business policies and human resource practices
Excellent written/oral communication and interpersonal skills
Strong decision-making ability
Ability to build strong partnerships with all internal customers, both locally and in our corporate
and center-based locations
Integrity and ability to maintain confidentiality and personal credibility
Ability to tackle complex issues and develop innovative, practical solutions
Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
Understanding how information impacts the operating company and how data will be used to
support operating company decisions
Action and detail oriented; able to prioritize while handling multiple tasks

Qualifications
1 + years experience in a customer service related position
Associates degree or two years of applicable experience in customer service

#LI-Onsite

Telecommute:
false

  • HR Business Partner

    2 days ago

    Harrisburg, United States Michael Foods Inc. Careers Full time

    Business Unit Overview: Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an...

  • HR Business Partner

    7 days ago

    Harrisburg, United States Michael Foods Inc. Careers Full time

    Business Unit Overview: Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an...

  • Sales Support Associate

    2 days ago

    Harrisburg, United States Crump Life Insurance Full time

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests...

  • Business Analyst

    6 days ago

    Harrisburg, United States Professional Technology Integration, Inc. Full time

    Description:**Remote**Local CandidatesThe Senior Business Analyst (BA) will work with stakeholders and development team members) to provide analysis and related project support.Senior BA will (but not limited to):• Provide a comprehensive, independent evaluation of existing efforts.• Support requirements elicitation, prioritization, validation, and...

  • Associate Attorney

    4 weeks ago

    Harrisburg, United States Post & Schell Full time

    Job DescriptionJob DescriptionPost & Schell's Construction Practice Group is currently seeking an associate level attorney, 4-5 years, with construction litigation experience. Top academic background as well as excellent written advocacy skills required. Judicial clerkship experience viewed favorably. Must be licensed to practice in PA. Competitive...

  • Associate Attorney

    1 week ago

    Harrisburg, United States Post & Schell Full time

    Job DescriptionJob DescriptionPost & Schell's Energy Department is currently seeking an associate level attorney, 0-3 years of experience. Top academic background as well as excellent written advocacy skills required. Judicial clerkship experience viewed favorably. Must be licensed to practice in PA. Competitive salary and full benefits.ASSOCIATE...

  • Associate Marketing Manager

    1 month ago

    Harrisburg, United States D&H Full time

    **Associate Marketing Manager** **This is a remote/hybrid role that can be based in either Harrisburg, PA or Tampa, FL.** Join a 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community. -...

  • Business Analyst

    7 days ago

    Harrisburg, United States ProRec Resource Solutions Full time

    Must be within 1.5 hours of Harrisburg, PA, as they must be onsite at times. The Bureau of Medical Marijuana (BMM) is currently working with a vendor to implement an Enterprise Licensing System (ELS). The ELS system is an enterprise-wide system where licensing, permitting and certifying functions of various Commonwealth Departments will be located. BMM is...

  • Business Analyst

    7 days ago

    Harrisburg, United States DevCare Solutions Pvt., Ltd. Full time

    Job Overview: **Responsibilities**: - Conduct thorough analysis of business processes and systems to identify areas for improvement - Gather and document business requirements from stakeholders - Develop and implement strategies to streamline processes and optimize operational efficiency - Collaborate with cross-functional teams to design and implement...

  • Business Analyst

    2 weeks ago

    Harrisburg, United States InterSources Full time

    Responsibilities MUST BE LOCAL TO PA Experience conducting Facilitated Workshops for requirements analysis. •Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN). •Knowledge of formal requirements gathering methodologies. •Experience developing Business Requirements - project initiation...

  • Senior Business Analyst

    5 days ago

    Harrisburg, United States LingaTech Full time

    This position is currently 100% remote but the client could ask employees back into the office on a full-time or hybrid basis with advanced notice. The Senior Business Analyst (BA) will work with stakeholders and development team members to provide analysis and related project support.  Responsibilities:   Provide a comprehensive, independent evaluation of...

  • Senior Business Analyst

    7 days ago

    Harrisburg, United States LingaTech Full time

    Job DescriptionJob DescriptionThis position is currently 100% remote but the client could ask employees back into the office on a full-time or hybrid basis with advanced notice.The Senior Business Analyst (BA) will work with stakeholders and development team members to provide analysis and related project support. Responsibilities:  Provide a...

  • Business Analyst

    7 days ago

    Harrisburg, United States LingaTech Full time

    1 year Contract (possible extension)**Hybrid / Remote - Onsite work in Harrisburg, PA - local candidates only****This position requires 7 + years of BA experience****College Degree Required****IT Analyst certification through the International Institute of Business Analysis (IIBA) is preferred**Position Overview: Our client is hiring an IT Business Analyst...

  • Business Analyst

    4 weeks ago

    Harrisburg, United States Comtech Global Full time

    Role: Business AnalystLocation: Harrisburg, PAFirst two weeks onsite and then remotePlease share resumes topgo AT THE RATE OF Comtechglobal DOT COMComplete Description:Generally, the contractor will perform the following tasks:• Answers helpline calls, in a live environment.• Responds to resource account inquiries within 1 business day.• Conducts...

  • Business Process Analyst

    2 days ago

    Harrisburg, United States HTC Global Services Full time

    Job Title: Business Process Analyst Location: Hybrid ( 4 days a month) About HTC Global Services: Shaping careers since 1990 - our long-tenured employees are a testimony of the work culture. Join our global employee base of 12,000 and help us bring human expertise to tech to deliver purposeful solutions that amplify value. Job Description: Our client is...

  • Business Analyst

    7 days ago

    Harrisburg, United States LingaTech Full time

    Job DescriptionJob DescriptionTitle: Business Analyst Location: Harrisburg, PA - local candidates onlyType: Contract Business analysts are the drivers of our client's continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and...

  • Business Developer

    1 week ago

    Harrisburg, United States Staff4Success Full time

    Our client is a privately held, minority and Hispanic owned light industrial staffing firm with offices in multiple states and more than 2,000 field employees on assignment daily. They are seeking an engaging, performance-driven sales professional for their Harrisburg, PA market. Account Executives drive individual income by driving sales and creating...

  • Business Developer

    22 hours ago

    Harrisburg, United States Staff4Success Full time

    Our client is a privately held, minority and Hispanic owned light industrial staffing firm with offices in multiple states and more than 2,000 field employees on assignment daily. They are seeking an engaging, performance-driven sales professional for their Harrisburg, PA market. Account Executives drive individual income by driving sales and creating...

  • Senior Business Analyst

    7 days ago

    Harrisburg, United States LingaTech Full time

    Type: Contract Location: Hybrid - Onsite work in Harrisburg, PA - local candidates only **This position requires 7 + years of BA experience** ** College Degree Required** **IT Analyst certification through the International Institute of Business Analysis (IIBA) preferred**Position Overview:  Our client is hiring an IT Business Analyst (BA) to lead the...

  • Business Intelligence Engineer

    4 days ago

    Harrisburg, United States D&H Distributing Full time

    SUMMARY Please make an application promptly if you are a good match for this role due to high levels of interest. ​The Sr Data Engineer will need to be analytical, technically inclined, detail-oriented, visually focused, and a self-learner. As a Subject Matter Expert in technical requirements, this role is critical in supporting and implementing data...