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AMERICAs Sales Manager

5 months ago

Los Angeles, United States MAAP Inc. Full time

Location : The position is principally based in Los Angeles, with a remote working agreement based on a monthly schedule. However, the position will also be required to liaise with stakeholders at other locations as part of employment responsibilities and duties.

Organisational Context : MAAP was established in 2014 with the mission to inspire cyclists to go further, on their terms. We achieve our mission by supplying high-desire performance products to the new breed of riders, who are redefining the sport globally and never looking back.

Starting date : AUG 2024

Reports to : VP Sales

Position Scope : The key purpose of this role is to oversee sales and drive ongoing sales growth of MAAP merchandise in North, Central and South America.

Position Responsibilities

The key responsibility of the Americas Sales Manager is to take full accountability for MAAP’s sales function, which includes setting of long-term sales plans and strategies, ensuring overall achievement of maximum sales volume, growing distribution, market share and profitability. Take full accountability for MAAP’s strategy and execution of the activation plans.

A. Culture

Actively champion the vision, values, principles, and practices of MAAP promoting a productive, creative, and inclusive organisation culture by:

• Proactive promotion of MAAP vision, values, principles, and practices to stakeholders; • Enhancing organisational reputation by effectively representing MAAP externally to client organisations; and • Performing and exemplifying a leadership role in the business.

B. Sales Management

• Ultimate responsibility for achieving wholesale sales targets in North, Central and South America; • Manage and grow North, Central and South American accounts; • Conduct showings and handover of season catalogues; • Manage eDM communications; • Manage Indent Orders, Pre Orders and B2B orders • Communicate with the customers on launch plans and implementation; • Collect customer feedback and provide updates to senior management • Travel to potential and existing Americas customers to present company offerings and build brand awareness • Utilize outbound telephone calls, emails and face-to-face meetings with customers to close sales • Develop and sustain long-term relationships with customers

C. Other

• work closely with the Americas Marketing Manager to schedule, organise and execute the wholesale events calendar, which includes but is not limited to: wholesale account staff training, product launches, shop rides, local community and wholesaler events.

KPI’s

1. Achieve Americas wholesale sales distribution, volume and targets. . Increase Americas account base in line with sales targets (working closely with VP Sales)

2. Customer Experience a. Merchandising b. Up to date POS c. Events (staff training, shops rides, VIP nights, product presentations)

3. Strategy and Planning design . Work with VP Sales on creating the strategic Americas Wholesale Plan a. Provide insight into the annual budget b. Provide timely insights on the competitive environment and key competitors

4. Reporting and measuring . Provide timely and accurate weekly/monthly performance reporting to Directors on key metrics a. Provide weekly reports to VP Sales

5. Ensure travel availability to deliver sales targets as follows (multiple trips per year)

SELECTION CRITERIA

PERSONAL QUALITIES

• Self-motivated and self-confident • Ability to think strategically and proactively • Excellent written and verbal communication, including influencing, negotiation and presentation skills • Customer oriented • Able to work successfully individually and as part of a team • Sound time management and organisational skills

SKILLS & KNOWLEDGE • Experienced in targeted sales planning and execution • Track record meeting or exceeding sales targets • Sound knowledge of sales distribution processes and timeframes • Skilled in CRM management and general sales tracking and monitoring • Skilled in negotiation • Track record building strong business relationships and partnerships • Experienced working across North, Central and South America cultures • Experience in the apparel industry • Experience in in-store merchandising • Experience in training wholesale partners and sales staff • Experience in organising and hosting events like presentations, shop rides, VIP nights

QUALIFICATIONS • Degree or post-secondary qualifications in business and marketing management

OTHER • Ability to meet role travel requirements • Full proficiency in at least one of the languages of the Americas countries (Spanish or Portuguese)

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