Medical Office Assistant

4 weeks ago


Newark, United States JobRialto Full time
Job Summary:

The Medical Office Assistant is responsible for performing a variety of administrative and clinical tasks to ensure the smooth operation of the Integrated Health Services Department. This position supports both office management functions and direct patient care in accordance with applicable state laws. The duties may vary depending on the site, location, and the type of business.

Key Responsibilities:

Administrative:
  • Provide front desk reception and manage phone calls, including scheduling appointments.
  • Enter all scheduled appointments into the Electronic Medical Record (EMR) system.
  • Greet employees, provide necessary medical forms, and offer guidance on completing forms electronically.
  • Assist employees with completing EMR questionnaires electronically.
  • Complete initial clinic entry into the EMR system.
  • Scan and upload documents into the EMR system.
  • Enter disability-related calls into the EMR system.
  • Maintain spreadsheets and reports for medical surveillance.
  • Contact employees to schedule appointments for medical surveillance.
  • Provide administrative support for employee case management.
  • File and maintain financial records, correspondence, and mail processing.
  • Purchase and maintain office supplies and equipment.
  • Prepare reports, spreadsheets, and graphs as requested by clinicians.
  • Arrange for external referrals, as directed by clinicians.
  • Utilize medical terminology in communication with staff and patients.
  • Maintain legal and ethical professional conduct at all times.
  • Assist in preparation for audits (1st and 2nd Party).
  • Ensure confidentiality of employee records and medical information.
  • Perform other duties as assigned related to the position.
  • Clinical:
  • Measure and record vital signs for patients.
  • Communicate the chief complaint to the clinician.
  • Perform routine surveillance screenings and tests with appropriate training and certification, including:
  • Random drug screens
  • Pulmonary function tests (PFT)
  • Audiograms
  • Vision screenings
  • Phlebotomy and collection of lab specimens
  • Electrocardiograms (EKGs)
  • Assist with exams as needed by the clinician.
  • Clean and change exam table coverings between patient visits.
  • Perform basic first aid procedures such as dressing changes, bandage application, and other tasks as directed by clinicians.
  • Assist in employee care within the work setting under the supervision of clinical staff.
Required Qualifications:
  • High school diploma or equivalent; additional training in medical office administration or related field is preferred.
  • Basic knowledge of medical terminology.
  • Certification in phlebotomy or related clinical tasks is preferred, or the willingness to obtain it.
  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service skills.
Preferred Qualifications:
  • Experience in a medical office or healthcare setting.
  • Familiarity with Electronic Medical Record (EMR) systems.
Certifications:
  • Phlebotomy certification (preferred).
  • CPR/BLS certification (preferred).


361 BELLEVUE RD, NEWARK, DE 19713 United States

Education: High School

Certification: Phlebotomy Certification , Basic Life Support

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