Guest Service Representative

3 days ago

Marina del Rey, United States Le Meridien Pasadena Arcadia Full time
Jamaica Bay Inn, a Tapestry Collection by Hilton, is looking for an outstanding Guest Service Representative to work in one of the most beautiful settings in the world Our Guest Service Representatives are flexible, hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis. This position is a seasonal opening.

Essential Functions and Responsibilities of the job include but are not limited to:

•Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
•Communicate effectively with guests and fellow team members.
•Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied.
•Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability.
•Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
•Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing Company's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests.
•Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
•Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
•Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy.
•Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner.
•Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations.
•Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
•Perform other duties as assigned, requested or deemed necessary by management.

Pay Range: $18-$20/hour

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.

  • Guest Service Representative

    3 days ago

    Marina del Rey, United States Le Meridien Pasadena Arcadia Full time

    Marina del Rey Hotel is looking for an outstanding Guest Service Representative to work in one of the most beautiful settings in the world! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis. Core functions of the position, but are not limited to...

  • Guest Service Representative

    16 hours ago

    Marina del Rey, United States Le Meridien Pasadena Arcadia Full time

    Jamaica Bay Inn, a Tapestry Collection by Hilton, is looking for an outstanding part-time Guest Service Representative to work in one of the most beautiful settings in the world! Our Guest Service Representatives are flexible, hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis. ...

  • Guest Service Ambassador

    2 days ago

    Marina del Rey, California, United States Le Meridien Pasadena Arcadia Full time

    Job Title: Guest Service RepresentativeJoin our team at the Marina del Rey Hotel, where we strive to provide exceptional service to our guests. As a Guest Service Representative, you will be the face of our hotel, ensuring that every guest has a memorable and enjoyable stay.Key Responsibilities:Provide personalized service to hotel guests, maintaining a...

  • Guest Services Ambassador

    1 day ago

    Marina del Rey, California, United States Marriott Hotels & Resorts Full time

    Job SummaryWe are seeking a skilled Guest Arrival Expert to join our team at Marriott Hotels & Resorts.Key Responsibilities:Greet and escort guests to their rooms, ensuring a warm and welcoming experience.Open doors and assist guests/visitors entering and leaving the property, providing exceptional service and support.Inform guests of property amenities,...

  • Customer Service Representative

    4 weeks ago

    Marina del Rey, California, United States Kreation Organic Juicery Full time

    {"title": "Customer Service Representative", "content": "About Kreation Organic JuiceryKreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We're passionate about providing nourishing, clean fuel for the mind, body, and spirit.Job SummaryWe're seeking a Customer...

  • Customer Service Representative

    4 weeks ago

    Marina del Rey, California, United States Kreation Organic Juicery Full time

    {"title": "Customer Service Representative", "content": "About Kreation Organic JuiceryKreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We're passionate about providing nourishing, clean fuel for the mind, body, and spirit.Job SummaryWe're seeking a Customer...

  • Guest Services

    4 months ago

    Marina del Rey, United States Chicken Coup, LLC Full time

    Job Type Full-time Description Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job: Hospitality is a key component in this position, so you should be comfortable with...

  • Customer Service Representative

    6 days ago

    Marina del Rey, California, United States Kreation Organic Juicery Full time

    About Kreation Organic JuiceryKreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We're passionate about providing nourishing, clean fuel for the mind, body, and spirit.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team...

  • Customer Service Representative

    3 weeks ago

    Marina del Rey, California, United States Kreation Organic Juicery Full time

    About Kreation Organic JuiceryKreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We're passionate about providing nourishing, clean fuel for the mind, body, and spirit.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team...

  • Guest Services Representative

    2 weeks ago

    Marina, United States Holiday Inn Express Full time

    JOB PURPOSE: Represents the Hotel to guests throughout all stages of the guest stay. Greet, assist and resolve guest matters with the utmost professional, courteous and efficient manner. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. This position reports to the GM. Work hours vary from 7am-3pm or...

  • Customer Service Ambassador

    2 weeks ago

    Marina del Rey, California, United States Pacifica Hotels Full time

    Guest Service RepresentativePacifica Hotels is seeking a highly skilled Guest Service Representative to join our team at Marina del Rey Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide personalized service...

  • Lead Valet Attendant

    1 month ago

    Marina del Rey, California, United States Towne Park Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Valet Attendant to join our team at Towne Park. As a key member of our team, you will be responsible for managing a team of valet drivers, delegating tasks, and ensuring exceptional guest service.Key ResponsibilitiesManage and supervise a team of valet drivers to ensure efficient and effective...

  • Guest Experience Expert

    6 days ago

    Marina del Rey, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Guest Experience Expert to join our team at Marriott International Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key ResponsibilitiesProvide personalized service to guests, ensuring their needs...

  • Guest Service Representative

    6 days ago

    Marina, California, United States Sanctuary Beach Resort Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Sanctuary Beach Resort. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to their...

  • Guest Arrival Expert

    2 days ago

    Marina del Rey, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room...

  • Customer Service Representative

    2 weeks ago

    Marina del Rey, California, United States Kreation Juicery Inc Full time

    Job Title: Cashier/Customer ServiceAbout Kreation Juicery IncKreation Juicery Inc is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service.Job DescriptionWe are seeking a passionate Customer Service/Cashier to join our team at Kreation Juicery Inc. As a key member of our team, you will embody...

  • Guest Arrival Expert

    2 days ago

    Marina del Rey, United States Marriott Hotels & Resorts Full time

    Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room featur Guest, Expert, Transportation, Technology, Hotel

  • Customer Service Representative

    1 week ago

    Marina del Rey, California, United States Kreation Juicery Inc Full time

    Job Title: Cashier/Customer ServiceAbout Kreation Juicery IncKreation Juicery Inc is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We are committed to using 100% USDA Certified organic fruits and vegetables purchased locally, which flood the body's cells with vitamins, minerals, and...

  • Guest Experience Expert

    6 days ago

    Marina del Rey, United States Marriott Full time

    Additional Information Pay: $30.21/hour Job Number 24170044 Job Category Rooms & Guest Services Operations Location Marina del Rey Marriott, 4100 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a...

  • Guest Experience Expert

    2 months ago

    Marina del Rey, United States Marriott International Inc Full time

    Additional Information Pay: $28.710/hour Job Number 24146881 Job Category Rooms & Guest Services Operations Location Marina del Rey Marriott, 4100 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a...