Technical Support Associate

3 weeks ago


Newburyport, United States Magnit Full time

This is a temporary position through one of the world's leading global health insurance companies

Job Title: Job Title: Claims Senior Representative

Requirements:

  • Contributes to the IT Support job family in a support capacity.
  • Helps configure, install, maintain, and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.
  • May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
  • Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
  • Works under own initiative, prioritizes own work, and meets agreed timescales.
  • Work is subject to frequent review by more experienced professionals in Technical Support.

Skills:

  • Customer Service
  • Asset Management
  • Materials Handling
  • Technical Troubleshooting
  • Time Management
  • Windows Support

Education:

  • Associate degree PREFERRED or HS diploma/GED and equivalent experience may be considered.

Location/Schedule Notes:

  • ONSITE POSITION. Schedule will start on 1st Shift; Monday-Friday 8am-5pm EST. After training, it will move to 2nd Shift; Monday-Friday 12pm-9pm EST.
  • Also, position will start at Byfield, MA location and in June will move the Newburyport, MA location.

Hourly Pay Rate Range (dependent on location, experience, expectation)

  • The pay range that Magnit reasonably expects to pay for this position is: $25.86-$34.84/hour W-2.

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