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Customer Service Representative-Service Full Time | Morrie's Automotive Group

2 months ago

Minnetonka, United States Tucci Learning Solutions Full time

Customer Service Representative-Service

Job Details

Level Entry

Job Location Morrie's Automotive Group - Minnetonka, MN

Position Type Full Time

Education Level Not Specified

Salary Range $16.00 - $17.00 Hourly

Job Category Automotive

Description

Morries Auto Group is looking for a BDC Representative to join our corporate service team. If you are motivated, detail oriented, and enjoy working in a fun, fast-paced working environment, then we have an opportunity for you. **Essential Job Functions:** * Answer all incoming phone calls generated from dealer websites and other sources of advertising * Answer all incoming Internet leads with email and phone calls * Respond to all chat conversations until contact is made * Schedule Service

appointments **Qualifications/Skills:** * Effective spoken and written communication skills * Ability to follow procedures and use provided scripts * Team player attitude * Prompt and courteous * Strong attention to detail * Experience taking high volume calls in a fast paced, demanding environment * Previous call center experience is a great asset * Ability to quickly build rapport with prospects * Ability to successfully handle up to 100 prospects each month and make over 100 calls a day * Experience taking high volume calls in a fast paced, demanding environment * Previous call center experience is a great asset * Must be able to work flexible hours including evenings and Saturdays * At least 1 year of customer service experience. **Benefits** We offer competitive compensation, as well as a comprehensive benefit plan

including medical, dental, paid time off, STD/LTD, 401K and life insurance. We also offer opportunities for advancement.

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