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Retail Associate
2 months ago
Retail Associate - Custom Framing
We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world
Michaels is an Equal Opportunity Employer.
We are here for all Team Members and all Makers to create, innovate and be better together.
Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.
Major Activities
Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards.
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
Complete framing orders with a high degree of quality and on time.
Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment.
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well-merchandised and in-stock store for the customer to shop.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values.
Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
Operate cash register and execute cash handling to standards.
Acknowledge customers, help locate products and provide solutions.
Assist with Omni channel processes.
Other duties as assigned.
Minimum Type of Experience Required
Basic computer skills and basic measuring skills.
Ability to operate the framing equipment and glass cutter.
Preferred Type of Experience
Retail experience.
Experience selling products and/or services to customers.
Physical Requirements
Regular bending, lifting, carrying, reaching and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods of time.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.
To review a comprehensive list of benefits, please visit
Michaels Benefits.
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit
Michaels Pay Ranges - CO, CT, WA and RI.
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.
As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.
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