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Retail Associate Custom Framing

2 months ago

Lufkin, United States Michaels Full time

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Major Activities

  • Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
  • Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results
  • Complete framing orders with a high degree of quality and on time
  • Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
  • Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
  • Follow Standard Operating Procedures (SOPs) and Company programs
  • Support shrink and safety programs
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Operate cash register and execute cash handling to standards
  • Acknowledge customers, help locate product and provide solutions
  • Assist with Omni channel processes

Other duties as assigned

Minimum Type of experience the job requires

  • basic computer skills and basic measuring skills
  • ability to operate the framing equipment and glass cutter

Preferred Type of experience the job requires

  • retail experience
  • Experience selling products and/or services to customers

Physical Requirements

  • regular bending, lifting, carrying, reaching and stretching
  • ability to move throughout the store
  • ability to remain standing for long periods of time
  • lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
  • if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation