Customer Success Account Manager

4 weeks ago

Portland, United States Canapii Limited Full time

Canapii are recruiting for a Customer Success Account Manager to help support a fast-growing, leading and highly respected virtual and hybrid event solution provider. We are looking for someone who is passionate, ambitious, motivated, and confident Role and Responsibilities: You will be working in a fast-paced ‘start-up’ environment alongside an established global team of solutions architects and event specialists. The role requires you to be ‘hands-on’ and you will be working on multiple projects. You will have the chance to have a measurable impact on clients. Account management, including dedicated support for all accounts managed. Operate a smooth onboarding process for clients. Assist with rehearsals, preparing the customer ahead of their events. Work with Event and Digital teams for customer success. Identify networking and expansion opportunities. Bring fresh creative ideas to support the sales team in devising and selling effective event packages. Meet and exceed quarterly sales goals and targets. Identify and exploit business opportunities in “new-name” accounts. Skills and Experience: 3+ years’ experience within account management, digital sales, or event management. Excellent written and verbal communication and presentation skills. Highly motivated with excellent organization skills. Have a “can-do” attitude. Can work in a fast-paced environment. You will currently be working remotely for this position. We are looking for people based in Portland, US. Canapii offers a competitive compensation package and provides work tools to our employees Canapii is a fast-growing, successful global company with a relaxed but hardworking culture. We create a platform for innovation and offer an opportunity to become influential in the market. We operate a close-knit, inclusive working environment, where ideas are valued, and everyone is treated with respect. Canapii is an equal opportunities employer; we pride ourselves on encouraging employees to be their authentic selves and know that this creates a diversity of thought and experience that drives the innovation and growth of our company. #J-18808-Ljbffr

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