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Front Desk Night Audit Supervisor

4 weeks ago

Washington, United States Omni Hotels Full time

Location Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012. Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo. Job Description The purpose of the Night Audit Supervisor is to assist the Night Audit Manager oversee and coordinate all night time front desk and audit functions, to execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. Responsibilities Performs the required system prints during the night audit shift to ensure a current back-up of the hotel arrivals, vacant & in-hourse list is available. Posts and audits banquet checks in order of the banquet summary sheet. Reconciles all Food and Beverage outlet postings. Verifies front desk cashier work is balanced. Ensures all guest accounts are accurately posted with room and tax. Read, initial and sign the 'Ideal Service Recovery' standard and procedure. Ensures the completion of all Libica night audit functions. Distributes all close day reports and morning reports to the appropriate departments. Transmits accurate data to Corporate via CSS. Prepares and distributes the Daily Report. Qualifications Prior Front Desk/ Night Audit experience Excellent customer service skills Must be able to work Overnight Shift