Experienced Front of House Night Audit

1 month ago

Washington, United States Generator Hostels Full time
FRONT OF HOUSE NIGHT SUPERVISOR - WASHINGTON D.C.We are looking for an experienced Night Supervisor who will be responsible for the hostel's night audit processes, while providing exceptional levels of service to all customers during check-in, check-out and throughout their stay. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe's fastest moving, ground breaking, lifestyle & hospitality brand. Join Generator, be yourself.

WHO ARE WE
Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Front of House Night Supervisor for Generator Washington D.C.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

NUTS AND BOLTS OF THE JOB

  • As Night Supervisor you are responsible for ensuring that all members of the Night Team endeavour to ensure that the needs of the customer have been met and exceeded at each interaction
  • To ensure that your team members are following all specified procedures to audit the shift closing from all front office staff and completing an audit summary for each shift
  • Run all Night Audit reports, check all daily audits and report to Accounts, Revenue and Front Office when discrepancies are found
  • Reconciling of POS and PMS systems on a nightly basis ensuring that all discrepancies are rectified and reported to management
  • Be responsible for all cash handling whilst you are on duty
  • Ensure everything is in order for a smooth handover to day team
  • To produce accurate and timely reports and correctly handle all cash transactions
  • Conscientiously answer questions and assist our guests in the Generator way
  • Inform and serve/sell guests what's available in our caf and travel shop
  • Assist in keeping the hostel reception area clean and tidy, at all times
  • Support security within hostel to ensure our guests are safe and sound
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT'S IN YOUR DNA
  • Solutions orientated
  • Strong organisational skills with excellent attention to detail
  • Ability to work under pressure
  • Like getting your hands dirty, wherever, whenever, because you will
  • Be an excellent communicator
  • Available to work when needed
  • Ability to work quickly in a high-pressure & fast paced environment
  • You must be eligible to work in the EU to be considered for this role
YOUR ROCK STAR EXPERIENCE
  • Experience working within the hospitality/service industry
  • Appropriate experience gained in all main tasks
Employment Requirements: Employees must be able to furnish necessary identification providing eligibility to work in the United States as defined in the immigration Reform and Control Act of 1986 (IRCA). If hired, the employee must complete and submit an Employment Eligibility Verification (Form I-9) at the start of employment. This position does not offer sponsorship of Work Visas.

Generator is an Equal Opportunity Employer and Drug Free Workplace.

OUR GLOBAL EMPLOYEE BENEFITS
  • Birthday holiday in addition to your yearly holiday allocation
  • Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment
  • Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made
  • Company contribution towards gym membership fees for all eligible employees - look good, feel good, work good
  • Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
  • 2 free nights' accommodation across any of our Generator x Freehand properties globally
  • Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
  • International career opportunities so you can travel the world while working with us (win-win)
  • Social events, celebrations calendar & various employee recognition schemes - we never ever need an excuse to let our hair down
  • Online learning tools to help you develop, learn and grow

SO YOU THINK THIS MIGHT BE YOU?That's cool. Send us your application in English. If you've got questions, get in touch

Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Join Us and help us achieve our Vision

  • Experienced Front of House Night Audit

    1 month ago

    Washington, United States Generator Hostels Full time

    Job DescriptionJob DescriptionFRONT OF HOUSE NIGHT SUPERVISOR – WASHINGTON D.C.We are looking for an experienced Night Supervisor who will be responsible for the hostel's night audit processes, while providing exceptional levels of service to all customers during check-in, check-out and throughout their stay. If you are motivated, organised, a people...

  • Experienced Front of House Night Audit Supervisor

    4 days ago

    Washington, DC, USA, United States Generator Hostels Full time

    Job DescriptionJob SummaryWe are seeking an experienced Front of House Night Audit Supervisor to join our team at Generator Hostels. As a Night Audit Supervisor, you will be responsible for ensuring the smooth operation of our night audit processes, providing exceptional customer service, and maintaining the highest standards of quality and safety.Key...

  • Front Desk Night Audit Supervisor

    2 months ago

    Washington, United States Omni Hotels Full time

    Location: Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded by...

  • Night Audit

    2 weeks ago

    Washington, United States The Darcy Full time

    Job DescriptionAssist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with hotel/corporate policies and procedures while meeting/exceeding financial goals.  Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly...

  • Night Audit Supervisor

    2 weeks ago

    Washington, Washington, D.C., United States Generator Hostels Full time

    Job OverviewNIGHT AUDIT SUPERVISORWe are seeking a skilled Night Audit Supervisor who will oversee the nightly audit functions of our establishment while delivering outstanding service to our guests during their stay. If you are enthusiastic, detail-oriented, and possess a strong customer service ethos, we invite you to be part of our dynamic team. Help us...

  • Night Audit

    4 weeks ago

    Washington, United States Courtyard Washington, DCU.S. Capitol Full time

    Are you a night owl with a knack for numbers and a passion for customer service?  Courtyard Washington, DC/U.S. Capitol is seeking a reliable and detail-oriented Night Auditor to join our team. If you thrive in a quiet, overnight setting and have a keen eye for accuracy, this role is perfect for you!TEAM Culture:Our TEAM culture motivates and encourages...

  • Overnight Agent/Night Audit

    3 months ago

    Washington, United States Remington Full time

    Job DescriptionWhat you will be doingPerform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit...

  • Front of House Operations Manager

    5 days ago

    Washington, Virginia, United States The Inn at Little Washington Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Front of House Operations Manager. As a key member of our management team, you will be responsible for delivering exceptional service to our guests and ensuring that our dining room operations run smoothly and efficiently.Key ResponsibilitiesManage daily Front of...

  • Front of House Supervisor

    2 weeks ago

    Washington, Washington, D.C., United States The Grill | DC Full time

    Join Our Team as a Front of House Supervisor at The Grill | DCAre you an experienced hospitality professional seeking a rewarding role in the restaurant sector? We are currently on the lookout for dedicated managers to enhance our team at The Grill | DC. Become a vital part of our esteemed dining establishment.Why Choose Us?Attractive salary packages with...

  • Front of the House Manager

    2 months ago

    Washington, United States Jinya Ramen Full time

    Job DescriptionJob DescriptionBenefits:Generous employee discountsBonus programs401K for ManagersInsurance and PTO for full-time employeesCompetitive wagesFun and rewarding work environmentJOB TITLE: Restaurant Front of House ManagerPOSITION STATUS: Exempt SalariedSALARY RANGE: Varies on ExperienceDIRECT OVERSIGHT: FOH/Overall Restaurant OperationsREPORTS...

  • Front of House Manager

    4 weeks ago

    Port Washington, United States Private Listing Full time

    We're seeking an enthusiastic Front of House Manager to join our vibrant team. We cultivate a welcoming environment where every team member and guest feels valued. Lead our lively crew, foster new friendships, and elevate your hospitality career with us! Why Choose Us? Because We Care! A Culture of Fun and Honesty: We believe in working hard while enjoying...

  • Night Auditor

    2 days ago

    Washington, Washington, D.C., United States Hyatt Hotels Full time

    Job Summary:As a Night Auditor at Hyatt Hotels, you will be responsible for the preparation and disposition of all Night Audit work. This role requires a high level of attention to detail and organizational skills to ensure accurate and efficient processing of financial transactions.Key Responsibilities:Be responsible for the preparation and disposition of...

  • Front of House Supervisor

    2 weeks ago

    Washington, Washington, D.C., United States Mi Vida 14th Street Full time

    Exciting Opportunity for a Front of House SupervisorMi Vida 14th Street is on the lookout for dedicated leaders to join our vibrant team.We are seeking experienced hospitality professionals who are eager to contribute to our dynamic restaurant environment. As part of our establishment, you will have the chance to thrive in a variety of culinary...

  • Front of House Operations Manager

    3 days ago

    Washington, Virginia, United States The Inn at Little Washington Full time

    Job SummaryWe are seeking a highly skilled and experienced Front of House Operations Manager to join our team at The Inn at Little Washington. As a key member of our management team, you will be responsible for delivering exceptional service to our guests, ensuring seamless operations, and maintaining the highest standards of quality and excellence.Key...

  • Front of House Manager

    2 weeks ago

    Washington, Washington, D.C., United States Mandu Full time

    Mandu, a renowned Korean dining establishment, is seeking a dedicated Floor Supervisor to join our vibrant team. This role encompasses a blend of hands-on floor responsibilities, including bartending and serving, alongside supervisory duties to oversee daily operations. Key Responsibilities: Manage and coordinate Front of House activitiesHandle scheduling...

  • Front of House Lead

    2 weeks ago

    Washington, Washington, D.C., United States Mandu Full time

    Mandu, a well-established Korean dining establishment, is seeking a dedicated Front of House Supervisor to join our dynamic team. This role will encompass a blend of hands-on floor responsibilities, including bartending and serving, alongside supervisory duties overseeing daily operations. Key Responsibilities: Manage scheduling and staffing for optimal...

  • Experienced Front Desk Agent

    3 weeks ago

    Washington, United States Donohoe Companies Full time

    Join Our Team at Hyatt Place National Mall! Are you an Experienced Front Desk Agent looking for an exciting opportunity? We are seeking a friendly and professional individual to join our team and help create memorable experiences for our guests. Our Front desk agents assist with all aspects of guest services and present a positive impression of the...

  • Experienced Front Desk Agent

    1 month ago

    Washington, United States Donohoe Companies Full time

    Join Our Team at Hyatt Place National Mall! Are you an Experienced Front Desk Agent looking for an exciting opportunity? We are seeking a friendly and professional individual to join our team and help create memorable experiences for our guests. Our Front desk agents assist with all aspects of guest services and present a positive impression of the...

  • Experienced Front Desk Agent

    2 weeks ago

    Washington, United States Donohoe Companies Full time

    Join Our Team at Hyatt Place National Mall! Are you an Experienced Front Desk Agent looking for an exciting opportunity? We are seeking a friendly and professional individual to join our team and help create memorable experiences for our guests. Our Front desk agents assist with all aspects of guest services and present a positive impression of the...

  • Front Office Manger

    2 months ago

    Washington, United States Thompson Washington D.C. Full time

    Job Title: Front Office ManagerJob Summary:We are looking for a dynamic and organized Front Office Manager to lead our front desk team and ensure exceptional guest experiences at our hotel. As the Front Office Manager, you will oversee the daily operations of the front office, manage guest services, and maintain high standards of hospitality.Duties:-...