Licensed Insurance Customer Service

4 months ago


Minneapolis, United States Staff My Agency Full time

Paul Gentilini - State Farm Agency, located in Coon Rapids, MN is currently looking for a talented, caring, professional to join our team as a Licensed Insurance Customer Service / Sales Representative. This is a low-pressure position focused on customer service and sales for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team As our Customer Service / Sales Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Please only apply if you meet the following criteria:

  • Active Property and Casualty license
  • Ability to commute to our Coon Rapids location
Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
You will receive:
  • Salary (based on experience and license)
  • Bonus based on production
  • Simple Retirement Plan
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license
  • Life and Health license
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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