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Customer Service Associate

2 months ago

Minneapolis, United States LKQ Full time

We are looking for a dedicated and passionate Auto Parts Sales Associate to join our team at APO, a division of LKQ. In this role, you will be responsible for providing an excellent experience to all of our customers, as well as being willing and able to assist in other parts of the store as needed.

We are seeking candidates who are extremely motivated and excited about the opportunity to support all operational processes and procedures. If you like growth and working with happy, enthusiastic individuals, you'll enjoy a career with us

Essential Job Duties:

  • Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
  • At checkout, implement suggestive selling techniques, as appropriate, and assist with problem solving.
  • Order any out of stock, special order items, create purchase orders, transfers, and follow up with customers by phone calls to completion of invoice.
  • Maintain orderly files and clean records of all transactions, as well as accurate cash drawer.
  • Observe changes in inventory as to insure minimum stock levels and store showroom appearance is appropriate
  • Coordinate orders from the warehouse to ensure customers' orders are ready in a timely fashion to achieve A&A's excellent level of customer service.
  • Solicit new accounts using every means available to seek out new business and rebuilds old accounts by researching former customer listings.
  • Assumes other duties as assigned.
Job Requirements:
  • High School Diploma/GED equivalent required.
  • Strong customer service background.
  • Bilingual in English and Spanish is a plus.
  • Prior automotive experience and knowledge of automotive parts preferred.
  • Ability to follow oral and/or written instructions.
  • Some lifting of up to 75 lbs.
  • You must also work well as part of a team and be willing to work long hours when necessary.
Benefits:
  • Health/Dental/Vision Insurance
  • Paid Time Off
  • 401k with Generous Company Match
  • Company Paid Life Insurance and Long-Term Disability
  • Short-Term Disability
  • Employee Assistance Program
  • $5,000 Tuition Assistance Program
  • Employee Discounts


Compensation:

Pay: $18-$20/hour