Transportation Adjuster

Essential Duties and Responsibilities Handles litigated and non?litigated claims, including Auto Physical Damage (APD) and Cargo claims, from start to finish. Manages a diverse caseload from across the U.S., ensuring timely and effective settlements while maintaining high professional standards. Caseload: 100?120 claims, with 30% involving litigated files. Handles claims related to commercial auto incidents, including physical damage and liability claims. Investigates, evaluates, negotiates, and settles claims efficiently. Ensures compliance with relevant regulations and company policies. Maintains detailed documentation for each claim. Collaborates with internal and external stakeholders to drive successful claim outcomes. Additional Responsibilities Mandatory one?week onsite training at US Admin HQ in Knoxville, TN (travel and accommodations fully covered). Mentors less experienced co?workers to develop their understanding of procedures, state laws, and help others improve their claims handling ability. Other duties may be assigned. Qualifications High school diploma or equivalent required. 5+ years in Heavy Commercial Auto/Bodily Injury claims handling or a similar role. Experience with APD and Cargo claims is a huge plus; a mix of carrier and TPA experience acceptable, however carrier experience is highly preferred. Litigation experience not required but preferred; exposure to litigated claims is essential. Must hold an active adjuster license; multi?jurisdictional a plus. Licenses in Florida (FL) and/or Texas (TX) required; California (CA) is ideal and may replace the need for FL/TX licenses. Strong understanding of commercial auto/trucking insurance principles. Strong organization skills, attention to detail, and ability to multi?task and prioritize work required. Analytical thinking skills needed to properly evaluate complex claims. Good verbal and written communication skills, as well as interpersonal skills required; experience with negotiations, knowledge of litigation process is preferred but not required. Typing speed of 65+ WPM. Basic computer skills or ability to quickly learn new software required. Strong work ethic and time management skills required to efficiently handle a caseload ranging from minor to complex claims. Ability to establish and maintain good rapport with clients and claimants required. Ability to calculate figures required. Physical Demand While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits We also offer our employees a comprehensive suite of benefits and perks, including: Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. and so much more This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy. Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice. #J-18808-Ljbffr