Claims Advocate

1 week ago

Oak Brook, IL, United States Alera Group, Inc. Full time
OVERVIEW

At Alera Group, our people are our greatest strength-and finding ways to expand and enhance the value we deliver to clients is central to our growth story. We're seeking a Claims Advocate within our Trucking & Transportation Insurance team.

Founded in 2017, Alera Group has grown to become the 15th largest broker of U.S. business. We're passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

RESPONSIBILITIES

We are seeking a dedicated Claims Advocate to serve as the primary liaison between our trucking and transportation clients and insurance carriers. This role requires a specialized understanding of commercial trucking operations and the
unique insurance challenges facing the transportation industry. The ideal candidate will be a client-focused professional who can navigate complex claims while providing exceptional service during critical times.

  • Claims Coordination & Client Support: Serve as the primary contact for clients throughout the entire claims process-from first notice of loss through resolution-ensuring accurate filing, timely communication, and proactive follow-up with adjusters and carriers
  • Coverage Analysis & Guidance: Advise clients on policy provisions, coverage applicability, and rights and responsibilities under their insurance policies; review and interpret policy language to resolve coverage issues or declinations.
  • Documentation Management: Assist clients in gathering and submitting essential claim documentation (e.g., police reports, bills of lading, medical records, witness statements) and maintain detailed, organized claim records within the agency management system
  • Claims Advocacy & Resolution: Coordinate with carriers, adjusters, and third-party administrators to ensure fair and timely handling of claims; advocate for clients during investigations, negotiations, and settlements to achieve equitable outcomes
  • Loss Prevention & Risk Management: Identify trends in claims activity, recommend safety and loss control measures, and collaborate with clients and internal risk management teams to reduce total cost of risk and prevent future losses
  • Training & Collaboration: Partner with producers, account executives, and risk control teams to support client retention and new business efforts; contribute to client and internal training on claims best practices, safety, and emerging industry trends
  • Reporting & Analysis: Prepare and present claims summaries, loss runs, and trend reports for client renewals and management review; track open claims to closure and ensure accurate documentation of settlements and reserve changes
QUALIFICATIONS
  • Experience: 3-5 years of experience in commercial insurance claims-preferably within trucking and transportation-or equivalent experience in a related field
  • Technical Knowledge: Strong understanding of commercial auto liability, physical damage, cargo, umbrella/excess, and workers' compensation coverages; familiarity with FMCSA and DOT regulations, trucking operations, and common industry exposures such as interstate commerce, hazardous materials, and broker/carrier relationships
  • Licensing & Certification: Active Property & Casualty insurance license (or ability to obtain within 60 days); CLCS or similar designation preferred; additional claims or risk management certifications a plus
  • Communication & Advocacy: Excellent verbal and written communication skills with the ability to explain complex insurance concepts clearly; strong advocacy and negotiation skills with carriers, adjusters, and clients
  • Technology Proficiency: Skilled in Microsoft Office Suite, agency management systems, and online communication tools such as Microsoft Teams and Zoom
  • Analytical & Organizational Skills: Highly detail-oriented with exceptional organization, multitasking, and time management abilities; able to manage multiple claims efficiently while maintaining high service standards
  • Additional Preferred Skills: Experience with trucking fleets, logistics companies, or transportation brokers; understanding of subrogation, salvage, telematics, dash cam footage, and ELDs; bilingual (Spanish) a plus

ADDITIONAL INFORMATION

This job is fully remote.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $65K to $85K per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-AM2

#LI-Remote

Location Type

Remote

  • Admission Registration Specialist 1

    2 weeks ago

    Oak Park, IL, United States Rush Full time

    Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page...

  • Admission Registration Specialist 1

    2 days ago

    Oak Park, IL, United States Rush Full time

    Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page...

  • Admission Registration Specialist 1

    2 weeks ago

    Oak Park, IL, United States Rush University Full time

    Job Description Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page...

  • Admission Registration Specialist 1

    7 days ago

    Oak Park, IL, United States Rush University Full time

    Job Description Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page...

  • Admission Registration Specialist 1

    1 week ago

    Oak Park, IL, United States Rush University Full time

    Job Description Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page...

  • Admission Registration Specialist 1

    7 days ago

    Oak Park, IL, United States Rush University Full time

    Job Description Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page...

  • Admission Registration Lead

    2 weeks ago

    Oak Park, IL, United States Rush University Full time

    Job Description Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 3 Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page...

  • Admission Registration Lead

    6 days ago

    Oak Park, IL, United States Rush University Full time

    Job Description Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 3 Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page...

  • Admission Registration Lead

    17 hours ago

    Oak Park, IL, United States Rush University Full time

    Job Description Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 3 Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page...

  • Claims Advocate

    5 days ago

    Oak Brook, United States Alera Group, Inc. Full time

    OVERVIEW At Alera Group, our people are our greatest strength—and finding ways to expand and enhance the value we deliver to clients is central to our growth story. We’re seeking a Claims Advocate within our Trucking & Transportation Insurance team.Founded in 2017, Alera Group has grown to become the 15th largest broker of U.S. business. We’re...

  • Claims Advocate

    2 weeks ago

    Oak Brook, United States Alera Group Full time

    Claims AdvocateAt Alera Group, our people are our greatest strengthand finding ways to expand and enhance the value we deliver to clients is central to our growth story. Were seeking a Claims Advocate within our Trucking & Transportation Insurance team.Founded in 2017, Alera Group has grown to become the 15th largest broker of U.S. business. Were passionate...

  • Workers Compensation Claims Analyst Associate

    2 weeks ago

    Oak Brook, United States Advocate Aurora Health Full time

    The Workers Compensation Claims Analyst Assoc is a critical thinker who manages claims within organizational standards and best practices. They are responsible for the adjudication of medical only claims and provides superior customer service to achi Workers Compensation, Claims Analyst, Claims, Worker, Compensation, Associate, Insurance, Healthcare

  • Billing Follow Up Representative I

    1 week ago

    Oak Brook, United States Advocate Health Care Full time

    Billing Follow Up Representative I - Physician Billing Charge CorrectionBilling Follow Up Representative I - Physician Billing Charge Correction4 days ago Be among the first 25 applicantsThis range is provided by Advocate Health Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay...

  • Billing Follow Up Rep I

    2 weeks ago

    Oak Brook, United States 581 Advocate Aurora Health, Inc. Full time

    Department:10413 Enterprise Revenue Cycle - IL HB Non Government Billing OperationsStatus:Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:40 Hours a week, Monday to Friday, and 100% Remote.Pay Range$20.40 - $30.60MAJOR RESPONSIBILITIESIndependently review accounts and apply billing follow up knowledge required for all...

  • Liability Claims Supervisor

    2 weeks ago

    Oak Ridge, United States ACRISURE Full time

    Job Title: Liability Claims AdjusterDepartment/Agency: US AdminLocation: Oak Ridge, TN office – Remote opportunityAbout US: US Administrator Claims, LLC manages, adjusts, and controls insurance claims filed against the workers’ compensation and commercial general liability policies of multiple carriers across the country. The difference between US...

  • Billing Follow Up Rep II

    2 weeks ago

    Oak Brook, United States 550 EHS Home Health Care Services, Inc. Full time

    Department:10420 Home Office IL - Patient AccountsStatus:Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:Full timePay Range$21.45 - $32.20MAJOR RESPONSIBILITIESResponsible for daily claims submissions (electronic transmittals, personal computer applications and hard copy claims) to the appropriate responsible parties....

  • Liability Claims Supervisor

    2 weeks ago

    Oak Ridge, TN, United States Acrisure LLC Full time

    Job Title: Liability Claims Adjuster Department/Agency: US Admin Location: Oak Ridge, TN office - Remote opportunity About US: US Administrator Claims, LLC manages, adjusts, and controls insurance claims filed against the workers' compensation and commercial general liability policies of multiple carriers across the country. The difference between US...

  • Liability Claims Supervisor

    2 days ago

    Oak Ridge, TN, United States Acrisure LLC Full time

    Job Title: Liability Claims Adjuster Department/Agency: US Admin Location: Oak Ridge, TN office - Remote opportunity About US: US Administrator Claims, LLC manages, adjusts, and controls insurance claims filed against the workers' compensation and commercial general liability policies of multiple carriers across the country. The difference between US...

  • Liability Claims Supervisor

    2 weeks ago

    Oak Ridge, TN, United States Acrisure LLC Full time

    Job Title: Liability Claims Adjuster Department/Agency: US Admin Location: Oak Ridge, TN office - Remote opportunity About US: US Administrator Claims, LLC manages, adjusts, and controls insurance claims filed against the workers' compensation and commercial general liability policies of multiple carriers across the country. The difference between US...