Transportation Adjuster

About Acrisure :Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.Job Summary:Manage end-to-end claims handling for commercial auto, bodily injury, APD, and cargo claims. Investigate, evaluate, negotiate, and settle claims with professionalism and efficiency. Handle a mix of litigated and non-litigated claims, working closely with legal and administrative support as needed. Ensure compliance with state and federal regulations in all jurisdictions. Maintain accurate and detailed documentation for each claim. Collaborate with internal teams and external stakeholders to drive successful claim outcomes. Essential Duties and Responsibilities include the following. Other duties may be assigned:Handles litigated and non-litigated claims, including Auto Physical Damage (APD) and Cargo claims, from start to finish.Manages a diverse caseload from across the U.S, ensuring timely and effective settlements while maintaining high professional standards.Caseload: 100-120 claims, with 30% involving litigated filesHandle claims related to commercial auto incidents, including physical damage and liability claims.Investigate, evaluate, negotiate, and settle claims efficiently.Manage both litigated and non-litigated claims.Ensure compliance with relevant regulations and company policies.Maintain detailed documentation for each claim.Collaborate with internal and external stakeholders to drive successful claim outcomes.Additional Responsibilities:Mandatory one-week onsite training at US Admin HQ in Knoxville, TN (travel and accommodations fully covered).Mentors less experience co-workers to develop their understanding of procedures, state laws, and help others improve their claims handling abilityOther duties may be assignedQualifications High school Diploma or equivalent is required5+ years in Heavy Commercial Auto/ Bodily Injury claims handling or a similar role.Experience with APD and Cargo claims is a huge plus, a mix of both carrier and TPA experience is acceptable, however carrier experience is highly preferred.Litigation experience is not required but preferred. Exposure to litigated claims is essential.Must hold an active adjuster license, multi-jurisdictional a plus. Licenses in Florida (FL) and /or Texas are required. California (CA) is ideal and may replace the need for FL/TX licenses.Strong understanding of commercial auto/trucking insurance principles.Strong organization skills, attention to detail and the ability to multi-task and prioritize work are required.Analytical thinking skills are needed to properly evaluate complex claimsA strong attention to detail is necessary as claims adjusters must carefully review documents and policiesGood verbal and written communication skills, as well as interpersonal skills are required, experience with negotiations, knowledge of litigation process is preferred but not required.Typing speed of 65+ WPMBasic computer skills or the ability to quickly learn new software are requiredA strong work ethic and time management skills is needed, to efficiently handle a caseload ranging from minor to complex claimsAbility to establish and maintain good rapport with clients and claimants is needed.Ability to calculate figures is requiredPhysical DemandWhile performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.Benefits & Perks:Competitive CompensationIndustry Leading HealthcareSavings and InvestmentsCharitable Giving ProgramsOffering hybrid work option Opportunities for GrowthParental LeaveGenerous time away