Patient Services Representative/Receptionist
1 month ago
Under direct supervision, Clinic Receptionist/Office Assistant is responsible for performing a variety of general administrative duties associated with the patient intake process and performs routine duties within the clinic including customer services, verifies patient demographics and insurance information. Clinic Receptionist meets the communication needs of the patient/family, office staff and the medical staff. Participates in performance improvement activities. Essential Functions and Responsibilities The clinic receptionist/office assistant answers the telephone and greets patients in a professional and courteous manner; takes messages; directs calls to the appropriate staff members. Ensures services are provided in an effective and efficient manner when providing secretarial, clerical and administrative support. Registers all new patients in computer; gives new patients registration forms to complete. Verifies patient demographics and insurance information Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. Maintains and supports a culture of safety and quality Collects co-payments and payments made on account, writes receipts, balances petty cash, makes bank deposits Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients. Prints patients chart covers and checks insurance eligibilities, pulls next day charts, prepares registration packets for new patients. Scan in documents into appropriate folder in patient chart Maintains a good working relationship with office staff members and physicians Performs other duties as requested by Department Supervisor Approachability- Build rapport by making the effort to be cooperative and adaptive, put others at ease, and support co-workers Listening- Practice active listening; display patience when listening to the views of others, and discuss differing opinions with an open mind. Problem-solving – work with others to prevent problems and find a solution when issues arise with team members such as peers, leadership and physicians. Self-motivated and contribute to new ideas Improvements- initiate improvements and apply new methods of working to help achieve goals Learning on the go- develop an action plan when facing new problems, and be open to change Maintains self-motivation and sustains a high level of momentum Able to successfully prioritize when faced with requests, demands and deadlines Knowledge of customer service concepts Must be extremely detail oriented and able to perform accurate and thorough recordkeeping Proven ability to communicate effectively, both in written and writing Proven ability to work as part of a team, in a fast-paced production-oriented environment Completes annual education requirements Communicates the mission, ethics and goals of the office Attends a minimum of 75% staff meetings annually Actively participates in the department’s continuous quality improvement (CQI) activities Education, Experience & Certification/Licensure Required: High school diploma or GED equivalent Active Basic Life Support (BLS) Preferred: Medical terminology Experience with office/clerical setting in healthcare environment Why Blue Mountain Hospital District & Grant County? The Blue Mountain Hospital District (BMHD) is located in Grant County, Oregon, at the heart of the John Day River, in beautiful, rural, Eastern Oregon. Our District is comprised of a Critical Access Hospital (CAH), Family & Rural Medicine Clinic, Home Health and Hospice, Emergency Medical Services, an Intermediate Care Center and all of the supporting ancillary departments necessary to care for the health and wellness of our community. Our District spans from John Day to Prairie City, nestled in a valley surrounded by the Blue Mountains. The Strawberry Mountain Range and John Day River Valley offers a variety of outdoor activities, from abundant hiking/mountain biking/horse riding trails, to high and low lakes and ponds. Our area is known to be a “go to” place not just for recreation, but also for big game hunting and fishing Join our family-like team and settle into a lifestyle that is hard to beat #J-18808-Ljbffr
-
Patient Services Representative
4 weeks ago
Oregon, United States Pinnacle Fertility, Inc. Full timeORM-DT Portland 808 SW 15th Ave Portland, OR 97205, USA ORM-DT Portland 808 SW 15th Ave Portland, OR 97205, USA Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling...
-
Patient Service Representative
2 months ago
Oregon, United States Bestmeduc Full timeThe Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient...
-
Patient Service Representative
3 weeks ago
Oregon, United States Summit Health Management Full timePatient Service Representative - Cardiology Apply Locations: Bend, OR Time Type: Part time Posted on: Posted 2 Days Ago Job Requisition ID: R36150 About Our Company We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers...
-
Oregon City, Oregon, United States Praxis Health Full timeJob Description:Job Summary:We are seeking an experienced Medical Office Coordinator to join our team at Praxis Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, managing administrative tasks, and ensuring the smooth operation of our medical office.Key Responsibilities:Greet and screen...
-
Oregon City, United States Praxis Health Full timeJob Description:Pacific Medical Group, of Praxis Health, is seeking an experienced Patient Service Representative with outstanding customer service skills for a full-time position in Oregon City. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the...
-
Patient Service Representative
3 weeks ago
Oregon, United States Nashville General Hospital Full timeRole Expectations Timely and accurate registrations, scheduling, complete benefit verification, patient education (regarding benefits), scanning, faxing, and appropriate authorizations, and referrals for services are the responsibility of the Patient Access Representative. Minimum Qualifications Minimum of 2 years work experience in a patient access...
-
Oregon City, Oregon, United States Praxis Health Full timeJob Description:Role Summary:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Praxis Health. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Greet and screen patients,...
-
Oregon City, OR, United States Praxis Health Full timeJob Description:Pacific Medical Group, of Praxis Health, is seeking an experienced Patient Service Representative with outstanding customer service skills for a full-time position in Oregon City. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the...
-
Customer Service Representative
1 month ago
Oregon, United States BTC Bank Full timeJob DescriptionJob DescriptionAbout BTC BankBTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of...
-
Patient Experience Representative
23 hours ago
Hermiston, Oregon, United States Good Shepherd Health Care Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Good Shepherd Health Care. As a key member of our customer service team, you will be responsible for delivering exceptional patient experience and ensuring that our patients receive the highest level of care and service.Key...
-
Guest Services Coordinator
1 week ago
Oregon, Wisconsin, United States Sleep Inn & Suites Oregon Full timeJob OverviewREPORTS TO:General ManagerDRESS CODE:Uniform providedPHYSICAL REQUIREMENTS:Ability to lift up to 20 pounds.POSITION SUMMARY:We are seeking a dedicated Hotel Front Desk Representative to be the initial point of contact for our guests and oversee all facets of their stay. Responsibilities include guest registration, reservation management, and...
-
Oregon City, Oregon, United States Praxis Health Full timeJob Description:Overview:Praxis Health, a leading healthcare provider in Oregon, is seeking an experienced Medical Office Coordinator to join our team. As a key member of our staff, you will be responsible for providing exceptional patient service, ensuring seamless clinical operations, and supporting our team of healthcare professionals.Key...
-
Concierge/Receptionist
2 months ago
Oregon City, United States McLoughlin Place Senior Living Full timeWe are hiring A Concierge/Receptionist!As the first point of contact in the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.Benefits:A company that is growing An awesome team that is passionate about seniorsMedical, Dental, and Vision...
-
Customer Service Representative
3 weeks ago
Oregon, United States Customer Labs Full timeJob title: Immediate Hire: Customer Service Representative Company: Ultimate Charities Job description : The Customer Service Representative is in charge of the day-to-day operations of the customer service and sales teams. This position develops, implements, and maintains processes, procedures, and programs to improve customer service and is responsible...
-
Concierge/Receptionist
1 month ago
Oregon City, United States McLoughlin Place Senior Living Full timeJob DescriptionJob DescriptionWe are hiring A Concierge/Receptionist!As the first point of contact in the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.Benefits:A company that is growing An awesome team that is passionate about seniorsMedical,...
-
Concierge/Receptionist
2 months ago
Oregon City, United States McLoughlin Place Senior Living Full timeWe are hiring A Concierge/Receptionist! As the first point of contact in the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner. Benefits: A company that is growing An awesome team that is passionate about seniors Medical, Dental, and Vision...
-
Healthcare Patient Services Coordinator
4 days ago
Klamath Falls, Oregon, United States SALT Dental Partners Full timeSALT Dental Partners is on the lookout for a dedicated and empathetic Healthcare Patient Services Coordinator to enhance our team.Role Overview:As a Healthcare Patient Services Coordinator, your primary focus will be to deliver outstanding customer support and manage patient care processes, ensuring a seamless experience for all individuals visiting our...
-
Customer Service Representative
3 weeks ago
Oregon, United States Chris King Full timeBeware of fake websites - we sell only through authorized retailers and chrisking.com Customer Service Representative If you are passionate about cycling, enjoy creating long lasting relationships with customers and are interested in working hard for a progressive company that you can believe in, we just might have something for you! We are searching for a...
-
Guest Services Coordinator
1 week ago
Oregon, Wisconsin, United States Sleep Inn & Suites Oregon Full timeJob OverviewREPORTS TO:General ManagerDRESS CODE:Uniform providedPHYSICAL REQUIREMENTS:Must be able to lift up to 20 pounds.POSITION SUMMARY:We are seeking a dedicated Hotel Front Desk Agent to be the initial point of contact for our guests and oversee all facets of their stay. The ideal candidate will handle guest registrations, manage bookings, and provide...
-
Guest Services Coordinator
1 week ago
Oregon, Wisconsin, United States Sleep Inn & Suites Oregon Full timeJob OverviewREPORTS TO:General ManagerDRESS CODE:Uniform providedPHYSICAL REQUIREMENTS:Ability to lift up to 20 pounds.POSITION SUMMARY:We are seeking a dedicated Hotel Front Desk Agent to be the initial point of contact for our guests and oversee all elements of their stay. The responsibilities of the Hotel Front Desk Agent encompass registering guests,...
