Full Time Float Customer Service Representative, Pulaski County

4 months ago

Jacksonville, United States Fabandt Full time

** Full Time Float Customer Service Representative, Pulaski County**

**Job Category****:** Customer Service **Requisition Number****:** FULLT001578 Showing 1 location **Job Details**

**Description**

**GENERAL DESCRIPTION OF POSITION**

Provide warm and friendly service to customers and potential customers. Responsible for retaining and servicing existing relationships and opening new deposit accounts. Responsible for promoting and cross selling bank products and services. The Float CSR is expected to travel between nearby branches to cover any shortages in branch personnel.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

1. Utilize the Seven Step Retail Sales Process to establish deep relationships with new customers or to cross sale and deepen relationships to existing customers.

2. Perform teller transactions with accuracy to minimize teller outages.

3. Responsible for opening consumer and business accounts and with accuracy to ensure operational excellence is achieved.

4. Committed to "living" the Company's core values and mission statement.

5. Understands the mechanics of opening new accounts and teller duties and is able to perform all of the essential duties of these functional areas of the branch with a high degree of expertise to ensure consistency with all company practices, policies, and procedures.

6. Exhibits sales and service behaviors that are consistent with FAB&T's core values and profit objectives.

7. Provides "flawless" service at all touch points within the branch.

8. Shares ways to mitigate service delivery weaknesses and exploit potential service strengths to differentiate FAB&T in the market.

9. Supports the attainment of branch goals.

10. Collaborates with Retail Management, Training, Internal Audit and Security on compliance issues and process improvement.

11. Answers customer inquiries relating to products, rates and services.

12. Assess customer needs in order to cross sell appropriate products and services.

13. Refers new business to other areas within the bank such as Mortgage, Credit Cards, and Wealth Management.

14. Develop and build customer loyalty.

15. Adheres to work schedules as directed by the Branch Manager.

16. Maintains positive, friendly, and professional attitude and appearance.

17. Responsible for tracking and monitoring of all required documentation.

18. Perform any other related duties as required or assigned.

**PHYSICAL ACTIVITIES**

While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; and occasionally required to climb or balance. The employee must occasionally lift and/or move up to 100 pounds; frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision; and color vision.

**ADDITIONAL INFORMATION**

Understand and adhere to all compliance issues, attend training as required and related to this position, including but not limited to the Bank Secrecy Act, Privacy Act, US Patriot Act, and Security.

**Travel Required**

Yes . Travel between nearby branches in Sherwood, Jacksonville, Cabot or Austin **Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Required**

High School or better.

**Experience**

**Required**

Minimum of three months cash handling experience

Minimum of three months customer service experience

**Preferred**

Banking experience preferred, but not required

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Service Representative

    5 days ago

    Jacksonville, Florida, United States Fabandt Full time

    **Job Summary**FAB&T is seeking a highly motivated and customer-focused Full Time Float Customer Service Representative to join our team in Pulaski County. As a key member of our customer service team, you will be responsible for providing exceptional service to customers and potential customers, retaining and servicing existing relationships, and promoting...

  • Customer Service Representative

    4 weeks ago

    Jacksonville, Florida, United States Fabandt Full time

    Full-Time Customer Service Representative - Float PositionJob Category: Customer Service Requisition Number: FULLT001578Job OverviewAs a Float Customer Service Representative, you will deliver exceptional and friendly service to both existing and prospective clients. Your role will involve maintaining and nurturing current relationships while also...

  • Customer Service Representative

    3 weeks ago

    Jacksonville, Florida, United States Fabandt Full time

    Customer Service Representative - Float PositionJob Category: Customer Service Requisition Number: FULLT001578Job OverviewThe Float Customer Service Representative is tasked with delivering exceptional and welcoming service to both current and prospective clients. This role is pivotal in maintaining and enhancing existing client relationships while also...

  • Customer Service Representative

    4 weeks ago

    Jacksonville, United States Government Brands, LLC Full time

    Who We Are. Catalis is a leading government Software as a Service (Saas) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to st Customer Service Representative, Customer Service, Representative, Technology, Retail, Government

  • Customer Service Representative

    2 weeks ago

    Jacksonville, Florida, United States Gate Fuel Service Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized...

  • Customer Service Representative

    2 weeks ago

    Jacksonville, Florida, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Compass Group, North America. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Customer Service: Provide prompt and courteous...

  • Customer Service Representative

    2 weeks ago

    Jacksonville, Florida, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Compass Group, North America. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Provide prompt and courteous...

  • Customer Service Representative

    1 week ago

    Jacksonville, Florida, United States Catalis Full time

    {"title": "Customer Service Representative", "content": "About the RoleCatalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. As a Customer Service Representative, you will be part of a team that empowers public servants across the US and Canada to modernize...

  • Customer Service Representative

    6 hours ago

    Jacksonville, Florida, United States Fabandt Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Part-Time Float Customer Service Representative to join our team at Fabandt. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers and potential customers, while also promoting and cross-selling bank products and services.Key...

  • Customer Service Representative

    2 months ago

    Jacksonville, United States Custom Brands Group Full time

    ** Customer Service Representative** Customer Service & Support Jacksonville, Florida **Description** Custom Brands Group is adding up to 6 full-time positions to our Customer Service team for onsite training starting February 16, 2021, starting at the pay rate of $12.50 per hour. **Who We Are:** Custom Brands Group, a division of Hunter Douglas provides...

  • Customer Service Representative

    3 months ago

    Jacksonville, United States Fortegra Full time

    **Customer Service Representative** * 10751 Deerwood Park Blvd, Jacksonville, FL 32256, USA * Full-time **Company Description** Fortegra Corporation, an insurance services company, provides insurance-related products and distribution and administration services in the United States. The company was formerly known as Life of the South Corporation and changed...

  • Customer Service Representative

    3 months ago

    Jacksonville, United States Air McCall Full time

    * Jacksonville, FL, USA * $12-$18 * Hourly * Full Time *401K plan with match, health, life, dental, paid time off (PTO) after a year of service, paid holidays after a year of service* **Air McCall, Inc.** of **Jacksonville, FL** is seeking to hire a full-time **HVAC Customer Service Representative / Dispatcher** This HVAC Customer Service Representative...

  • Customer Service Representative

    4 months ago

    Jacksonville, United States Nader's Pest Raiders Full time

    Customer Service RepresentativeNader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience. Our administrative representatives enjoy benefits including: generous...

  • Customer Service Representative I

    4 months ago

    Jacksonville, United States Fortegra Full time

    **Customer Service Representative I** * 10751 Deerwood Park Blvd, Jacksonville, FL 32256, USA * Full-time **Company Description** Fortegra Corporation, an insurance services company, provides insurance-related products and distribution and administration services in the United States. The company was formerly known as Life of the South Corporation and...

  • Customer Service Representative

    2 days ago

    Jacksonville, Florida, United States Safe Touch Full time

    Customer Service Representative Job DescriptionSafeTouch Security is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As the face of our company, you will be responsible for providing exceptional technical and administrative support to our customers.Key Responsibilities:Answer customer inquiries related to...

  • Customer Service Representative

    2 days ago

    Jacksonville, Florida, United States Fortegra Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Fortegra Corporation. As a Customer Service Representative, you will be responsible for delivering exceptional customer support through fast and accurate communication, making necessary changes for plans, coordinating with other team members and departments to...

  • Customer Service Representative

    2 weeks ago

    Jacksonville, Florida, United States Ryan Specialty Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ryan Specialty. As a key member of our client support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide Prompt and...

  • Customer Service Representative

    6 hours ago

    jacksonville, United States StevenDouglas Full time

    Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote. Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer...

  • Customer Service Representative

    7 hours ago

    Jacksonville, United States StevenDouglas Full time

    Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote. Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer...

  • Customer Service Representative

    4 days ago

    Jacksonville, Florida, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K St Johns Bluff S is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience.Key Responsibilities:Provide excellent...