Current jobs related to Customer Service Agent - Tempe - PoolCorp

  • Customer Service Representative

    1 month ago

    Tempe, Arizona, United States Tez Adams - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Tez Adams - State Farm Agent in Tempe, AZ.Job SummaryThis is an exciting opportunity to build and develop customer relationships within the community to promote State Farm products, including auto, home, and life...

  • Insurance Agent

    4 weeks ago

    Tempe, Arizona, United States Tez Adams - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Insurance Agent to join our team at Tez Adams - State Farm Agent. As an Insurance Agent, you will play a critical role in building and maintaining relationships with customers, providing exceptional service, and promoting State Farm products.Key ResponsibilitiesEstablish and maintain strong...

  • Customer Service Representative

    1 month ago

    Tempe, Arizona, United States Lindsay Sapanaro - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Customer Relations Representative to join our team at Lindsay Sapanaro - State Farm Agent. As a key member of our team, you will play a vital role in building and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to meet their...

  • Customer Service Representative

    4 days ago

    Tempe, Arizona, United States Courtny Tyler - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Courtny Tyler - State Farm Agent, you will play a vital role in providing exceptional customer experiences and building strong relationships with our clients. Your primary responsibility will be to establish and maintain customer relationships, following up as needed to ensure their needs are met. You...

  • Customer Service Liaison

    2 weeks ago

    Tempe, Arizona, United States Mary Contreras - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Mary Contreras - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. Your exceptional communication skills and customer-focused approach will enable you to educate customers about insurance options and develop leads to drive business...

  • Insurance Agent Position

    5 days ago

    Tempe, Arizona, United States Tez Adams - State Farm Agent Full time

    Job OverviewAs a State Farm team member for Tez Adams - State Farm Agent, you will play a key role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance. Key ResponsibilitiesEstablish and maintain strong customer relationships, providing prompt and accurate service as...

  • Guest Service Agent

    3 weeks ago

    Tempe, United States Tharaldson Hospitality Full time

    Guest Service Agent/Front Desk Agent Evening shift 3 PM - 11 PM Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily...

  • Office Manager

    5 days ago

    Tempe, Arizona, United States Sharon Layman - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAs a State Farm Agent Team Member, we seek an energetic professional to join our winning team for the role of Office Manager. This is an excellent opportunity for a motivated self-starter who thrives in a fast-paced environment and is interested in helping our business grow through value-based conversations and...

  • State Farm Agent Team Member

    2 weeks ago

    Tempe, Arizona, United States Claudia Salmon-Getz - State Farm Agent Full time

    Job OverviewWe are seeking a motivated and customer-focused individual to join our team as a State Farm Agent Team Member.Key ResponsibilitiesEstablish and maintain strong relationships with customers, providing exceptional service and support.Utilize a customer-centric approach to educate customers about insurance options and develop leads.Market and...

  • Account Representative

    1 week ago

    Tempe, Arizona, United States Tez Adams - State Farm Agent Full time

    Job DescriptionAs a successful State Farm Agent, we are seeking a qualified bilingual (Spanish) professional to join our winning team as an Account Representative. This role involves establishing customer relationships, providing prompt and accurate customer service, and using a customer-focused approach to educate customers about insurance options. The...

  • Business Development Representative

    2 weeks ago

    Tempe, Arizona, United States Sharon Layman - State Farm Agent Full time

    Job OverviewAs a Business Development Representative for Sharon Layman - State Farm Agent, you will play a key role in helping our team achieve marketing goals. Your responsibilities will include working with the agent to develop and maintain a digital marketing system, identifying and supporting local community events, and helping to manage the website and...

  • Customer Service Representative

    5 days ago

    Tempe, Arizona, United States Sharon Layman Full time

    Are you a customer-focused individual looking for a challenging role in insurance and financial services? We are seeking a highly motivated and outgoing Customer Relations Representative to join our team at Sharon Layman. As a Customer Relations Representative, you will be responsible for establishing customer relationships, following up with customers, and...

  • Customer Relations Specialist

    1 week ago

    Tempe, Arizona, United States Lindsay Sapanaro - State Farm Agent Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Relations Representative to join our team at Lindsay Sapanaro - State Farm Agent. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services.ResponsibilitiesDevelop...

  • Guest Service Agent

    5 months ago

    Tempe, United States Peachtree Hospitality Management Full time

    We are looking to hire 1 Full-Time Guest Service Agent (must have flexible schedule) and 1 Part-Time Guest Service Agent (PM shift and weekends). We are looking for a super star Guest Service Agent to join our already great team. Do you have a winning personality, always willing to help and love to smile, then you are the person we are looking for. This...

  • Guest Service Agent

    2 weeks ago

    Tempe, United States Peachtree Hospitality Management Full time

    We are looking to hire2 Part-Time Guest Service Agent (must have flexible schedule). We are looking for a super star Guest Service Agent to join our already great team.Do you have a winning personality, always willing to help and love to smile, then you are the person we are looking for. This position is responsible for processing check-ins/outs, securing...

  • Service Desk Agent

    1 month ago

    Tempe, United States TEKsystems Full time

    Job DescriptionJob DescriptionLooking to add the right candidate to the service desk team to assist with L1/L2 tickets. Agents will be assisting with client inquiries regarding status of blood samples, equipment updates, etc. They will be supporting internal and external customers - skills that are needed are multitasking talking and typing. A lot of...

  • Customer Service Representative

    5 days ago

    Tempe, Arizona, United States Insight Global Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Insight Global. As a Remote Gate Agent, you will be responsible for supporting thousands of drivers across the country, utilizing two-way audio/video communication to verify and coordinate daily operations at warehouses, facilities, and distribution centers.Key...

  • Insurance Agent

    2 weeks ago

    Tempe, Arizona, United States TEKsystems Full time

    Job Title: Property and Casualty Insurance AgentWe are seeking a highly skilled Property and Casualty Insurance Agent to join our team at TEKsystems. As a key member of our team, you will be responsible for handling customer and agent inquiries, addressing various types of property and casualty policies and billing inquires in an efficient, professional, and...

  • Customer Service Representative

    1 week ago

    Tempe, Arizona, United States Tempe Hilton Garden Inn ASU Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Guest Service Agent/Front Desk Agent to join our team at Tempe Hilton Garden Inn ASU.Key Responsibilities:Provide exceptional guest service and create a warm and welcoming atmosphere for our guests.Handle guest inquiries and resolve issues in a professional and courteous manner.Manage...

  • Customer Service Representative

    2 weeks ago

    Tempe, Arizona, United States Insight Global Full time

    Job Title: Call Center Customer Service RepresentativeLocation: Tempe, AZSchedule: Monday-Friday 8:00am-5:30pm (On-site)Duration: 4 month contractRate: $20.82/hrJob Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Remote Gate Agent, you will be responsible for supporting thousands of drivers...

Customer Service Agent

2 months ago

Tempe, United States PoolCorp Full time

Location: NPT Tempe AZ - 235; 2440 West University Dr. Tempe, AZ. 85281.

Pay: $16 - $20 / hour (DOE), up to $2,500 in performance bonuses.

Work hours :

Winter Shift: M/F. 7:00 AM - 4:00 PM (No weekends/Nights).

Summer Shift: M/F. 7:00 AM - 4:00 PM and 1-2 Saturdays a month (In the morning only).

You want Benefits? You've got it Our generous benefits package includes:

  • Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs

  • 401 (k) with generous company match

  • 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure)

  • 100% employer paid Life Insurance and Long-Term Disability Insurance

  • Paid Parental Leave

  • Fully Funded Tuition Education Programs

  • Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance

  • Employee Stock Purchase Plan

  • Employee Discounts and much more

What to Expect?

The Customer Service Agent provides excellent customer service over the phone by responding to customers' needs promptly and professionally. Works cooperatively with business development representatives and other members of the distribution team to grow existing customer sales while identifying new customers. Endeavors to meet or exceed sales quotas at the appropriate gross margin while increasing customer satisfaction.

On a daily basis our "Customer Service Agent":

  • Places and answers calls from existing and potential customers to solicit business and to follow up on customers' needs.

  • Establishes relationships with customers understanding their needs and learns their buying habits and expectations in order to recommend specific products and solutions.

  • Processes customer orders quickly and efficiently. Increases sales by cross-selling, up-selling and offering promotional sale items.

  • Communicates pricing, product updates, deliveries and terms.

  • Accurately performs data entry of sales orders, quotes for early buys, price matrixes, etc.

  • Updates sales team of customer additions and/or changes.

  • Promptly responds to complaints and resolves issues in a timely manner. Follows up with sales center managers on resolution.

  • Remains current on product and industry knowledge by attending sales meetings, vendor training and trade shows and reading trade journals.

  • Researches and studies the market to stay aware of competitive situations.

  • Assists operations and purchasing departments with inventory control by providing information on new business needs or reduced/lost business.

  • Reviews open sales orders, open purchase orders, and open transfers weekly.

  • Works with accounts receivable department when necessary to assist in collecting on past due accounts.

  • Other job duties may be assigned.

What You Will Need:

  • High School Diploma or GED.

  • Strong product knowledge in the swimming pool and spa industry or a minimum of 3 years of customer service experience

  • Solid understanding of effective selling techniques with proven success meeting sales goals and growing sales.

  • Demonstrated ability to handle difficult customers and situations.

  • Strong communication skills, both written and verbal.

  • Must be 18 years of age or older to apply.

Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 440 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors.

Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds

So, end your job search here - at POOLCORP - Where Outdoor Living Comes to Life

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

To apply, please email leila.alizouber@poolcorp.com

#MTN1