Agriculture Customer Service Representative

4 weeks ago


Exeter, California, United States Wilbur-Ellis Full time

Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities

  • Provide administrative clerical support to the customer service team
  • Assist with electronic order entry and processing using JD Edwards ERP software
  • Respond to customer sales inquiries in a timely and accurate manner
  • Assist with product use forecast, sales reporting, and budget preparation
  • Document and process product use recommendations as required
  • Meet or exceed timelines established under Timely Transaction Processing policy (TTP)

Requirements

  • High School Diploma or equivalent
  • Proficiency with computers to intermediate level utilizing Microsoft Windows, Windows applications, and ERP order entry systems
  • Knowledge of mathematical concepts and the ability to apply such concepts as fractions, percentages, and ratios to practical application with accuracy
  • Ability to sit at a desk and/or computer terminal to perform writing and/or keying/typing information for protracted periods of time
  • Mobility to move freely across uneven terrain both indoors and outdoors safely

What We Offer

  • Competitive hourly wage
  • Benefits package (medical, dental, vision, 401k, Employee Assistance Program, vacation, sick time, life insurance, + more)
  • Pension Plan, 401k match up to 3%
  • Drug-Free Workplace

About Wilbur-Ellis

Wilbur-Ellis is a company you can be proud to call your employer. We are a privately held and consistently profitable company that employs over 4,000 people throughout North America and Asia-Pacific. We invest in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities.



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