Agriculture Customer Service Representative
4 weeks ago
Job Summary
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities
- Provide administrative clerical support to the customer service team
- Assist with electronic order entry and processing using JD Edwards ERP software
- Respond to customer sales inquiries in a timely and accurate manner
- Assist with product use forecast, sales reporting, and budget preparation
- Document and process product use recommendations as required
- Meet or exceed timelines established under Timely Transaction Processing policy (TTP)
Requirements
- High School Diploma or equivalent
- Proficiency with computers to intermediate level utilizing Microsoft Windows, Windows applications, and ERP order entry systems
- Knowledge of mathematical concepts and the ability to apply such concepts as fractions, percentages, and ratios to practical application with accuracy
- Ability to sit at a desk and/or computer terminal to perform writing and/or keying/typing information for protracted periods of time
- Mobility to move freely across uneven terrain both indoors and outdoors safely
What We Offer
- Competitive hourly wage
- Benefits package (medical, dental, vision, 401k, Employee Assistance Program, vacation, sick time, life insurance, + more)
- Pension Plan, 401k match up to 3%
- Drug-Free Workplace
About Wilbur-Ellis
Wilbur-Ellis is a company you can be proud to call your employer. We are a privately held and consistently profitable company that employs over 4,000 people throughout North America and Asia-Pacific. We invest in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities.
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