$17 Customer Service Agent

1 week ago


Atlanta, United States RemX Full time

RemX is recruiting for Payment Processor's for a client in Knoxville, TN.

This is a contract opportunity and 100% onsite. Contract is 6+ months, could be longer depending on business needs.

In this role you will be responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.

Hours: 8am-5pm, Monday - Friday

Training - 8am-5pm ; 1 week and job shadowing

$17/hr

Key Responsibilities:

  • Maintain a positive, empathetic, and professional attitude toward potential customers at all times.
  • Reach out to potential customers through various channels.
  • Knowledgeable in our products and services.
  • Ensure daily performance goals are met.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the outbound sales process.
  • Ensure customer satisfaction and provide professional support.


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