Bilingual Customer Service Specialist

1 month ago


Pawtucket, United States The Sherwin-Williams Company Full time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #705237, located at: 285-87 Newport Ave, Pawtucket, RI 02861.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment


  • Pawtucket, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • Pawtucket, Rhode Island, United States The Sherwin-Williams Company Full time

    Job Summary:We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company.Key Responsibilities:Provide exceptional customer service to wholesale and retail customers, answering their questions and recommending solutions.Work closely with customers to determine their needs and...


  • Pawtucket, Rhode Island, United States COLLETTE TRAVEL SERVICE INC Full time

    About the Role:Collette Travel Service Inc. is seeking a skilled Software Development Specialist to join our Technology Team. This is a hybrid role based at our headquarters in Pawtucket, RI.Job Summary:We are transitioning from a monolithic application stack to a distributed, microservice-based architecture. As a leader in guided travel, we're dedicated to...


  • Pawtucket, United States Planet Professional Full time

    Customer Service Representative Direct Hire Onsite Pawtucket, RI Hours: 8-5 EST Hourly: $18-20/hr We are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry; assisting...


  • Pawtucket, United States Planet Professional Full time

    Customer Service Representative Direct Hire Onsite – Pawtucket, RI Hours: 8-5 EST Hourly: $18-20/hr We are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry;...


  • Pawtucket, United States Planet Professional Full time

    Customer Service RepresentativeDirect HireOnsite – Pawtucket, RIHours: 8-5 ESTHourly: $18-20/hrWe are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry; assisting...


  • Pawtucket, United States Planet Professional Full time

    Customer Service RepresentativeDirect HireOnsite – Pawtucket, RIHours: 8-5 ESTHourly: $18-20/hrWe are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry; assisting...


  • pawtucket, United States Planet Professional Full time

    Customer Service RepresentativeDirect HireOnsite – Pawtucket, RIHours: 8-5 ESTHourly: $18-20/hrWe are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry; assisting...


  • Pawtucket, Rhode Island, United States Planet Professional Full time

    **Customer Service Liaison**At Planet Professional, we are seeking a skilled Customer Service Liaison to provide exceptional support to our clients and internal team members.Key responsibilities include:Handling customer calls and resolving issues promptlyData entry and account reconciliationPreparing reports and invoicesProcessing new accounts and...


  • Pawtucket, Rhode Island, United States Planet Professional Full time

    Customer Service AmbassadorKey Responsibilities:Deliver exceptional service to internal team members and external clients through various tasks.Handle customer calls and promptly resolve issues.Assist with account reconciliation, prepare reports and invoices, and process new accounts and orders.Make outbound calls to gather information or provide follow-up...


  • Pawtucket, Rhode Island, United States Domino's Pizza LLC Full time

    About the JobWe're on the hunt for talented customer service reps with a passion for delivering exceptional experiences. If you're a people person with a knack for problem-solving, we want to hear from you!What We OfferA dynamic work environment with opportunities for growth and developmentA competitive salary and benefits packageThe chance to work with a...


  • Pawtucket, United States Pet Food Experts Full time

    Distribution is our expertise, but people are our focus. At Pet Food Experts, we invest in the relationships that build businesses, support people and grow our industry. With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do. Because we know that when we do right by people, we ultimately do right by...

  • Nurse Care Specialist

    4 weeks ago


    Pawtucket, Rhode Island, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking skilled Nurse Care Specialists to join our team in providing high-quality care to adult and pediatric patients in the comfort of their own homes.About the Role:Assess, plan, implement, and evaluate patient care using the nursing process.Perform focused interviews to identify specific patient needs and develop...

  • Banking Associate

    4 weeks ago


    Pawtucket, Rhode Island, United States TD Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Banking Associate to join our team at TD Bank. As a Banking Associate, you will play a key role in delivering exceptional customer experiences and providing expert advice on banking products and services.Key ResponsibilitiesProvide exceptional customer service and support to customers in a...

  • Physical Therapist

    3 months ago


    Pawtucket, United States Highbar Physical Therapy Full time

    Highbar is hiring Outpatient Physical Therapists! Highbar, formerly Performance Physical Therapy, is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. Help us revolutionize the Physical Therapy industry! We are changing physical therapy so our clinicians can focus on what they do best by...


  • Pawtucket, Rhode Island, United States Abode Energy Management Full time

    Program OverviewAbode Energy Management is seeking a highly skilled Residential Decarbonization Specialist to join our team. This role will play a critical part in accelerating the adoption of residential heat pumps and other decarbonization solutions through our Clean Heat Rhode Island program.The successful candidate will provide virtual consultations to...


  • Pawtucket, United States Hire Talent Full time

    Job Title: Documentation Specialist Location: Pawtucket, RI (Hybrid) Duration: 4 Months Do you have a passion for helping others and like the idea of supporting a branded play and entertainment company that creates toys and entertainment that makes the world smile? We have an opportunity available for an Assistant Claims Analyst to join our Customer...


  • Pawtucket, Rhode Island, United States Hire Talent Full time

    Job Title: Documentation SpecialistLocation: HybridDuration: MonthsAre you passionate about supporting a company that creates toys and entertainment that makes the world smile? We have an opportunity available for an Assistant Claims Analyst to join our Customer Financial Services Shared Service Center. This team supports the North America markets including...

  • Billing Specialist

    4 weeks ago


    Pawtucket, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an opportunity for a Billing Specialist to join our team located in Pawtucket, Rhode Island. As part of our team, you will be in charge of managing customer billing processes such as issuing invoices, tracking payments, and resolving billing issues. This role is particularly suited for individuals who have...


  • pawtucket, United States Collette Full time

    Collette is seeking Group Air Specialists to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI.About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel industry. See the world, connect with others, and experience immersive benefits when you join the Collette team! As the longest-running...