Customer Service Liaison
3 weeks ago
**Customer Service Liaison**
At Planet Professional, we are seeking a skilled Customer Service Liaison to provide exceptional support to our clients and internal team members.
Key responsibilities include:
- Handling customer calls and resolving issues promptly
- Data entry and account reconciliation
- Preparing reports and invoices
- Processing new accounts and orders
- Making outbound calls to gather information or provide follow-up
Requirements:
- 1+ years of customer service experience
- High School Diploma/GED; bachelor's degree preferred
Preferred qualifications include:
- Experience with managing heavy inbound and outbound calls
- 3+ years of business-to-business account support
- Proficiency in Microsoft Office and internet/intranet usage
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