Senior Client Partner
7 months ago
Second City Works is the professional services arm of The Second City, the premier brand in improv-based sketch comedy. Second City Works focuses on helping organizations tackle real business problems by leveraging The Second City’s unique perspective on improvisation, communication, storytelling, and teamwork. We do this through offerings like hands-on and virtual learning and development, corporate entertainment, and an on-demand library of over 300 workforce education videos that leverage The Second City’s comedic prowess.
For 65 years, The Second City has been dedicated to entertaining, inspiring, and transforming through fearless comedy, and the company entertains over one million theatergoers annually. The Second City Training Centre, which includes the Second City Film School, is the largest school of improvisation on the planet, with locations in Chicago, Toronto and New York.
About the team and role
When businesses engage Second City Works, they develop unique insights and skills to better collaborate and create with their colleagues and customers. Engagements with our clients can take a variety of forms: workshops, keynotes, customized videos, corporate entertainment, and more. We are adding to our sales team to expand our impact and match market demand for our solutions.
As a Senior Client Partner, you will be an individual contributor, selling products and professional services across the entire Second City Works portfolio. You will be responsible for growing a book of business through both net-new clients and “same-store” growth. As a result, you will need experience both landing new clients as well as expanding your reach within existing clients. Because we know our unique product, services and uncanny delivery will exceed all expectations, one of the main priorities of this role is to educate prospective customers about the unique value proposition attached to Second City’s offerings and quickly identifying the fit between our offerings and a client’s needs. You will have direct client alignment to evaluate and understand their needs and make offerings with your product knowledge. You will be the primary influencer specifically in prospecting and qualifying phases and those who match well to this role excel at uncovering opportunities, articulating conceptual ideas, recognizing patterns, and collaborating internally as well as they do with clients.
This role will be based in Second City’s headquarters at 1616 N Wells Street, Chicago. This is a full-time, exempt role. The salary range is $85,000 USD base with an On-Target Earnings of $170,000 USD.
Primary Responsibilities
Identify, engage with and close Fortune 1000 clients, uncovering opportunities where Second City Works could be a strategic long-term partner.
Educate prospects on SCW: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any business’s employees or customers
Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises
Qualifications
7+ years of consistent sales success, with the majority of annual quota ($1.5M+) coming from new business.
Experience selling products or services to Fortune 1000 leaders, navigating multiple stakeholders across an organization.
Experience with complex enterprise-level selling strategies and growing accounts from within.
Successful experience selling within the talent/HR/learning category as a trusted advisor to senior human capital/talent management leaders
Proven reliability to self-manage schedule, targets and timelines
Communication skills that make other people envious; collaboration skills that make teammates thankful.
Demonstrated sales success due to inquisitiveness, resilience and/or likeability. Preferably all 3.
The Second City is an open, inclusive workplace and welcomes applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.
All candidates for this role will be asked to authorize a background check and must be 21 and older.
The Second City follows CDC guidelines and recommendations regarding safety measures to navigate the Covid-19 pandemic. To work at The Second City you must show proof of being fully vaccinated against SARS-CoV-2. Applicants with medical or religious exemptions will be considered.
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