Customer Service Representative

2 weeks ago


Bridgewater, United States Atrium Staffing Full time
About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our a leading manufacturer, specializing in producing high-quality products for our customers worldwide. With a commitment to excellence and innovation, they have built a strong reputation for our reliable and efficient solutions. Currently, they are looking to add a Customer Service Representative to their rescue.

Salary/Hourly Rate:

$20/hr - $22/hr

Position Overview:

We are seeking a dedicated and customer-oriented Customer Service Representative to join our client's team. As a key point of contact for the customers, you will play a vital role in ensuring their satisfaction and providing excellent service. If you have a passion for customer service, strong communication skills, and enjoy problem-solving, we invite you to apply for this exciting opportunity.

Responsibilities of the Customer Service Representative:

  • Serve as the primary contact for customer inquiries, providing information and assistance in a professional and friendly manner.
  • Respond to customer inquiries via phone, email, and other communication channels, promptly and accurately.
  • Process customer orders, including order entry, tracking, and ensuring on-time delivery.
  • Address and resolve customer complaints or issues, escalating to appropriate departments when necessary.
  • Collaborate with cross-functional teams, such as Sales, Production, and Shipping, to ensure efficient order fulfillment and customer satisfaction.
  • Maintain accurate customer records and update customer information in the CRM system.
  • Provide product knowledge and technical assistance to customers, troubleshooting problems and offering solutions.
  • Follow up with customers to ensure their needs are met and to gather feedback on our products and services.
Qualifications for the Customer Service Representative:
  • Proven experience in a customer service role, preferably in a manufacturing or related industry.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and ability to build rapport with customers.
  • Problem-solving and conflict-resolution abilities.
  • Detail-oriented with excellent organizational and multitasking skills.
  • Proficient in using customer service software, CRM systems, and Microsoft Office suite.
Education Requirements:
  • High school diploma or equivalent.
Benefits:
  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).


  • Bridgewater, Massachusetts, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also be responsible for working with customers to resolve issues, answering...


  • Bridgewater, Massachusetts, United States Randstad Full time

    Job Title: Customer Service RepresentativeAs a Customer Service Representative at Randstad, you will play a vital role in ensuring that our clients receive exceptional service. Your primary responsibility will be to interact with customers, business partners, and drivers to resolve issues and provide solutions that meet their needs.Key...


  • Bridgewater, Massachusetts, United States Randstad Full time

    Job Title: Customer Service RepresentativeAs a Customer Service Representative at Randstad, you will play a vital role in ensuring that our clients receive exceptional service. Your primary responsibility will be to handle customer inquiries, resolve issues, and provide solutions that meet their needs.Key Responsibilities:Respond to customer inquiries via...


  • Bridgewater, United States Circle K Full time

    Circle K - 1385 Pleasant St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Bridgewater, United States Paragon Staffing Full time

    Paragon Staffing, LLC is a company that specializes in connecting job seekers with employers who are seeking temporary, contract, or permanent positions. Due to the growth, Paragon Staffing, LLC is looking for qualified customer service representative to join our team! We take the stress and trouble away from finding each individual the right employment...


  • Bridgewater, United States Lifemark Health Group Full time

    ****Customer Service Representative** Lifemark Physiotherapy Bridgewater** **Bridgewater, NS** **Lifemark Physiotherapy Bridgewater is hiring a permanent full-time **Customer Service Representative**!** ****Location:**** 26 North St, Suite 210 ****Schedule:**** Primarily afternoons, evenings, and Saturdays. The anticipated schedule is Monday-Thursday and...


  • Bridgewater, Massachusetts, United States Wawa Full time

    As a Customer Service Representative at Wawa, you will be responsible for providing exceptional customer experiences. Key responsibilities include greeting and assisting customers, responding to their requests and complaints in a timely and courteous manner, operating the cash register, and maintaining a clean and organized store environment.Additional...


  • Bridgewater, United States Global Channel Management Full time

    Snr Customer Service Representative needs 5+ years' experience Snr Customer Service Representative requires: High degree of professionalism; strong organizational, communication, and computer skills; and the ability to handle multiple tasks. Display a friendly/helpful demeanor to; customers, vendors and fellow employees. MS Office Call center Senior...


  • Bridgewater, Massachusetts, United States Powell Electronics Full time

    {"title": "Customer Service Representative", "content": "Job SummaryAs a Customer Service Representative at Powell Electronics, you will be responsible for providing exceptional customer experience through prompt and accurate service. You will interact with multiple channels to respond to inquiries about products and services, while working closely with...


  • Bridgewater, Massachusetts, United States Randstad North America, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad North America, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and customers.Key ResponsibilitiesProvide timely and effective support to customers, addressing their inquiries and...


  • Bridgewater, Massachusetts, United States Penske Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and that their vehicles are fueled and washed to the highest standards.Key ResponsibilitiesGreet...


  • Bridgewater, Massachusetts, United States Powell Electronics Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Powell Electronics. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Respond to...


  • Bridgewater, Massachusetts, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...


  • Bridgewater, Virginia, United States VIMO INC Full time

    Job DetailsBridgewater, VA - Bridgewater, VAJob TypeFully RemotePosition TypeFull TimeSalary Range$14.50 - $16.00 HourlyJob CategoryCustomer ServiceAbout the RoleGetInsured is seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for...


  • West Bridgewater, Massachusetts, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer inquiries, and resolving issues in a timely and professional...


  • Bridgewater, United States The HRT Club Full time

    Founded by Besins Healthcare, the HRT Club is a digital health platform with a mission to bring hormonal health to all.Today, The HRT Club is the only Direct To Consumer (DTC) platform working directly with healthcare professionals and pharma manufacturers to bring Rx products at the best cost to patients in need of therapies. We’re passionate about...


  • Bridgewater, United States The HRT Club Full time

    Founded by Besins Healthcare, the HRT Club is a digital health platform with a mission to bring hormonal health to all.Today, The HRT Club is the only Direct To Consumer (DTC) platform working directly with healthcare professionals and pharma manufacturers to bring Rx products at the best cost to patients in need of therapies. We’re passionate about...


  • Bridgewater, United States The HRT Club Full time

    Founded by Besins Healthcare, the HRT Club is a digital health platform with a mission to bring hormonal health to all. Today, The HRT Club is the only Direct To Consumer (DTC) platform working directly with healthcare professionals and pharma manufacturers to bring Rx products at the best cost to patients in need of therapies. Were passionate about...


  • Bridgewater, United States Cynet Systems Full time

    Job Description: Pay Range: $13hr - $18hr Responsibilities: Resolve customer's service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer...


  • Bridgewater, United States Midas Full time

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service Representative/Service Writer to manage and direct all service department...