Customer Service Representative
2 weeks ago
Our Management Team is committed to providing the best customer experience to every customer, every day, in every store.
We provide Cash Advances & Check Cashing. Cash advances are designed to help people cover short-term cash needs until their next payday, also referred to as payday loans or a cash advance. A cash advance typically ranges from $50 to $500 dollars. The amount borrowed, along with a small fee, is typically due on your next payday.
Job Requirements:
- Experience in cash handling and bank deposits.
- Processing of loan applications, cash-handling, providing exceptional customer service and more.
- Explains contracts to customers thoroughly and ensures all necessary documents are completed and signed by both parties to meet federal, state and local requirements.
- Make loans, approve loans, receive collections and payments on accounts
- Verify account balances at banks( bank statements)
- Verify employment ( paycheck stubs)
- Fraud Prevention
- Review customer identification (Valid ID / Drivers License)
- Check cashing verification.
- Collection calls to past due accounts
- Make Courtesy calls to customers before due date.
Experience:
- Customer Service: 1 year (Preferred)
- Spanish (Preferred)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement plan
- Paid time off
- Flexible schedule
- Detail-orientedquality and precision-focused
- Stabletraditional, stable, strong processes
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
- A good first job for someone who is just entering or re-entering the workforce with limited experience or education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
- Monday to Friday
- Weekends required
- 10 hour shift
- On call
Pay Range: $16 - $19 per hour
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