Customer Solutions Specialist

3 months ago


Vancouver, United States Praxair Full time

Linde Gas & Equipment Inc.
Customer Solutions SpecialistLocation: Vancouver, WA

Linde Gas & Equipment Inc. is seeking a dependable Customer Solutions Specialist to join our team The Customer Solutions Specialist is responsible for performing customer service activities in a call center environment with the objective to create a better overall customer experience. Customer Solutions Specialists receive and handle all incoming customer inquiries; taking complete ownership of issue(s) until the customer's goal and/or need is achieved.

What we offer you

  • Competitive pay
  • Comprehensive benefit plan (medical, dental, vision and more)
  • 401(k) Retirement Savings Plan
  • Paid time off (vacation, holidays, PTO)
  • Employee Discount Programs
  • Career growth opportunities
  • Pay range: $22.64 - $33.20
What you will be doing:
  • Maintains ongoing relationship with regional customers and sales staff by answering incoming calls, correcting order issues, processing customer orders, and resolving customer product or service issues.
  • Processes sales orders and order changes and confirms shipment/delivery dates and cancellations.
  • Provide specialty gas/supplies sales and support to customers, other Customer Solutions Specialists, as well as our outside sales team.
  • Uses business software systems to retrieve customer information, verify inventory levels and process orders.
  • Verifies customer credit status and completes necessary paperwork to issue credits or debits.
  • Provides quotes and assistance to sales force and management within set parameters.
  • Suggests additional and/or alternative products and services to meet customer needs, following established pricing guidelines.
  • Provides customers with informational materials such as sales brochures, marketing flyers, etc.
  • Responsible for phone inquiries for service calls and part orders.
  • Builds and maintains effective working relationships with all internal Linde customers.
  • Performs at a high level to meet call center performance metrics.
  • Outsources products and goods from internal and external locations.
  • Other duties as assigned.


Qualifications:
What makes you great:
  • High School Diploma required, college or equivalent experience preferred
  • Minimum of 2 - 4 years of customer service or in store sales experience required
  • Prior industry experience including knowledge of current company products (hardgoods and welding supplies, industrial gas, specialty gas and medical gas) required
  • Hands on experience in Specialty Gas/Hydrocarbon industries, required
  • Strong computer skills, including Microsoft applications and Lotus Notes
  • Excellent verbal and written communications skills
  • Proficiency in computer systems and computers applications
  • Strong verbal and written communication skills
  • Demonstrated ability to work independently and be self-motivated
  • Ability to work flexible hours
Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at www.lindeus.com .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

  • Vancouver, Washington, United States Sally Beauty Full time

    Sally Beauty is seeking a Customer Experience Specialist to join their team. In this role, you will be responsible for building strong relationships with customers and inspiring loyalty.About the RoleAs a Customer Experience Specialist at Sally Beauty, you will:Recommend additional and complementary products to customersKeep customers informed of current...


  • Vancouver, United States Disability Solutions Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for...


  • Vancouver, Washington, United States Care Team Solutions Full time

    About the RoleCare Team Solutions is seeking a skilled Medical Imaging Specialist to join our team. This 13-week contract position offers a competitive salary and benefits package.As a Medical Imaging Specialist, you will be responsible for operating CT scanners and providing high-quality diagnostic imaging services to patients in Vancouver, Washington.


  • Vancouver, Washington, United States Carvana Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team as an Automotive Delivery Expert. In this role, you will be responsible for delivering exceptional customer experiences by safely transporting vehicles to customers' doors. As a key member of our Market Operations team, you will play a critical role in representing...


  • Vancouver, Washington, United States Carvana Full time

    About the Role">We are seeking a highly skilled Customer Delivery Specialist to join our dynamic team at Carvana. As a key member of our Market Operations team, you will be responsible for delivering exceptional customer experiences in your market.Key Responsibilities">


  • Vancouver, Washington, United States Elite Management Group Inc Full time

    Unlock New Opportunities with Our Team at Elite Management Group Inc. We are seeking a skilled Home Internet Solutions Specialist to join our team and help us increase our client's market share. As a Verizon representative, you will be responsible for delivering interactive product presentations and building positive relationships with customers and...


  • Vancouver, Washington, United States Urban League of Portland Full time

    About Clark CollegeClark College is a dynamic and diverse educational institution that values equity, diversity, and inclusion. We are committed to fostering a collaborative and inclusive environment where students, faculty, and staff can grow and thrive.Job OverviewThe Business Analyst plays a vital role in bridging the gap between IT and business...


  • Vancouver, Washington, United States Ryan Paulson - State Farm Agent Full time

    Ryan Paulson - State Farm Agent is seeking a Customer Experience Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer experiences and building strong relationships with clients.Key Responsibilities:Provide prompt and accurate customer service through various channelsUse a customer-focused approach to...

  • Accounting Specialist

    2 weeks ago


    Vancouver, Washington, United States LHH Recruitment Solutions Full time

    Job OverviewWe are seeking an experienced Accounting Specialist to join our finance team at a leading manufacturing company in Vancouver, Washington.About the RoleThis is a temp-to-hire opportunity with a competitive hourly rate of $22-$32. As an Accounting Specialist, you will be responsible for managing various accounting functions, including processing...


  • Vancouver, United States CarMax Full time

    7255 - Vancouver - 7005 NE 117th Ave, Vancouver, Washington, 98662 CarMax, the way your career should be!  About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...


  • Vancouver, Washington, United States Kroger Full time

    About the Role:We are seeking a highly motivated Customer Service and Sales Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, promoting products, and achieving sales goals.Job Summary:The Customer Service and Sales Specialist will work closely with the department manager to achieve sales and profit...


  • Vancouver, Washington, United States Daiso USA Full time

    Job OverviewWe are seeking a skilled and enthusiastic Customer Experience Specialist to join our Daiso USA team in the United States. As a key contributor to our sales team, you will be responsible for delivering exceptional customer service, maintaining store appearance, and achieving sales targets.About the RoleDeliver outstanding customer service by...


  • Vancouver, Washington, United States Global Security and Communication, Inc. Full time

    We are seeking a Customer Service and Administration Specialist to join our team at Global Security and Communication, Inc. in Vancouver, WA. This role involves providing exceptional customer service, performing administrative tasks, and ensuring the smooth operation of our office.The ideal candidate will have strong communication skills, be able to...


  • Vancouver, Washington, United States VanderHouwen Full time

    Job DescriptionDevelop interface and automation solutions by writing new software or configuring existing software.Design and develop software to create solutions using existing code bases.Maintain the solution by responding to customer requests and complaints.


  • Vancouver, Washington, United States Lifelancer Full time

    About the RoleAt Lifelancer, we are committed to delivering exceptional products and services to our clients. As an Oncology Account Specialist, you will play a critical role in promoting our product portfolio to healthcare providers and specialists.As a Senior Oncology Account Specialist, you will be responsible for promoting Pfizer's product portfolio to...


  • Vancouver, Washington, United States Care Team Solutions Full time

    Seeking a skilled Medical Imaging Specialist to join our team at Care Team Solutions. As a trusted partner for healthcare professionals, we prioritize our travelers' satisfaction and well-being.About the JobWe are seeking a CT Technologist to fill a 13-week contract in Vancouver, Washington. This role offers a unique opportunity to work with a dynamic team...


  • Vancouver, Washington, United States LHH Recruitment Solutions Full time

    Job OverviewLHH Recruitment Solutions is seeking a highly organized and proactive executive support specialist to assist our client's CEO in Vancouver, Washington.Key Responsibilities:Manage and maintain the CEO's calendar, including scheduling meetings, appointments, and travel arrangements.Prepare and edit correspondence, reports, and presentations for the...


  • Vancouver, Washington, United States HP Full time

    As a strategic leader at HP, you will be responsible for accelerating profitability in the Print Contractual business, driving revenue growth through innovation and developing a winning portfolio of devices, software, and services that enable secure, efficient, and effective solutions for document workflow. This role requires strong business acumen, with...

  • Account Specialist

    2 weeks ago


    Vancouver, Washington, United States Clark Regional Wastewater District Full time

    Job Summary:">The Account Specialist plays a crucial role in providing exceptional customer service and account management for District customers. This position requires a customer-focused professional who can troubleshoot and resolve routine to moderately complex billing issues, assist with customer messaging and communication, and perform various utility...


  • Vancouver, Washington, United States CarMax Full time

    At CarMax, we're revolutionizing the way cars are bought and sold. As a Customer Specialist, you'll be empowered to provide an iconic experience for our customers by guiding them through every step of their journey.We're looking for talented individuals who share our commitment to honesty, transparency, and exceptional customer service. If you're passionate...