Account Specialist

7 days ago


Vancouver, Washington, United States Clark Regional Wastewater District Full time

Job Summary:

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The Account Specialist plays a crucial role in providing exceptional customer service and account management for District customers. This position requires a customer-focused professional who can troubleshoot and resolve routine to moderately complex billing issues, assist with customer messaging and communication, and perform various utility billing and accounting tasks.

Key Responsibilities:

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  • Provide professional customer service support to ratepayers, vendors, and stakeholders">
  • Analyze and resolve customer inquiries, including account setup, updates, and balance reconciliations">
  • Process cash receipts, account billings, and utility account refunds">
  • Reconcile and balance subsidiary ledgers, analyze accounts, and adjust as necessary">
  • Maintain accurate financial records and documents">

Requirements:

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This position requires a high school diploma or equivalent, three years of accounting, bookkeeping, or related work experience, preferably in a utility or government environment. Additionally, proficiency in Microsoft Office, including word processing, spreadsheets, calendar management, and online meeting systems is essential.

Benefits:

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The Clark Regional Wastewater District offers a comprehensive benefits package, including health care, dental and vision coverage, retirement plans, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, paid holidays, vacation, and sick leave.

Salary:

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The estimated salary range for this position is $28.30 - $36.99 hourly, based on the location and industry standards.



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