Account Manager

2 weeks ago

Quincy, United States GTG Peterbilt Full time

Job Type

Full-time

Description

GTG Peterbilt - Quincy, IL is a premier provider of quality products and services to commercial equipment users. We carry a large selection of new and previously owned commercial trucks and offer a full suite of maintenance and repair services. When you build your career at GTG Peterbilt, you make a commitment to being the very best in the business.

The Account Manager - Truck Sales - is responsible for managing and growing a portfolio of commercial truck sales accounts. This role involves building and maintaining strong relationships with customers, identifying their needs, and providing tailored solutions to drive sales and achieve revenue targets. The Account Manager - Truck Sales will ensure customer satisfaction and long-term loyalty.

If you have a vibrant personality, strong attention to detail, and a passion for building lasting customer relationships, we are looking for you

Requirements

  • Manage a portfolio of commercial truck sales accounts, ensuring client satisfaction and retention.
  • Build and maintain strong relationships with key decision-makers within client organizations.
  • Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
  • Identify and pursue new sales opportunities within the assigned territory or customer base.
  • Conduct needs assessments to understand customer requirements and recommend appropriate truck options.
  • Develop and present customized proposals and quotes to clients, negotiating terms and closing sales.
  • Achieve or exceed sales targets and revenue goals through proactive account management and business development efforts.
  • Monitor industry trends, market conditions, and competitor activities to identify opportunities and threats.
  • Provide feedback to the sales team and management on customer preferences, market demands, and potential areas for growth.
  • Collaborate with the marketing team to develop targeted campaigns and promotions that drive sales.
  • Coordinate with internal teams, including finance, service, and parts departments, to ensure seamless order processing and delivery.
  • Follow up with customers after the sale to ensure satisfaction and address any concerns.
  • Manage the resolution of any issues related to truck delivery, warranty, or service, maintaining a high level of customer satisfaction.
  • Maintain accurate records of sales activities, customer interactions, and contract negotiations in the CRM system.
  • Prepare regular reports on account status, sales performance, and market trends for management review.
  • Ensure all documentation related to sales transactions is completed accurately and in a timely manner.
Skills and Abilities:
  • Strong relationship-building and customer service skills.
  • Excellent communication, negotiation, and presentation abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Some mechanical ability is preferred.
  • Knowledge of commercial truck specifications, industry standards, and market trends is highly desirable.
  • This role may require travel within the assigned territory to meet with clients and attend industry events.
  • Must be able to work flexible hours, including evenings and weekends, as required to meet customer needs.
  • CDL Preferred
Education and Experience:
  • Bachelor's degree in Business, Sales, Marketing, or a related field.
  • Minimum of 3-5 years of experience in sales, account management, or a similar role, preferably in the automotive or commercial truck industry.
  • Proven track record of meeting or exceeding sales targets.
  • Combination of education, training, or experience that provides the required knowledge, skills, and abilities.


This is a salary plus commission role.

Grask Truck Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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