Executive Account Manager

4 days ago

Chicago, United States Granite Telecommunications Full time

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Job Summary:

Granite Telecommunications is seeking a dynamic and results-oriented Executive Account Manager to join our team. In this pivotal role, you will be responsible for managing and nurturing relationships with key accounts, ensuring customer satisfaction, and uncovering growth opportunities within your portfolio. You will serve as a trusted advisor to executive stakeholders, driving strategic initiatives and delivering exceptional value to our clients.

Key Responsibilities:

  • Customer Satisfaction:
    • Act as the primary point of contact for key accounts, ensuring their needs are met and expectations exceeded.
    • Conduct regular check-ins and performance reviews to gather feedback and address concerns promptly.
    • Implement strategies to enhance customer experience and loyalty.
    • Perform Quarterly business reviews with customer and with Granite leadership
  • Uncovering Growth Opportunities:
    • Identify and pursue upselling and cross-selling opportunities within existing accounts.
    • Partner closely with the sales team to develop and execute strategies that promote upselling initiatives.
    • Analyze customer data and market trends to propose innovative solutions that align with client goals.
    • Collaborate with internal teams to develop customized offerings that meet specific customer needs.
  • Executive Relationships:
    • Build and maintain strong relationships with C-level executives and decision-makers at client organizations.
    • Present strategic insights and value propositions to executive teams, ensuring alignment with their business objectives.
    • Foster a culture of partnership and collaboration, acting as a liaison between customers and internal teams.
  • Strategic Planning:
    • Develop program plans that outline growth strategies, customer engagement tactics, and performance metrics.
    • Monitor program performance and adjust strategies as necessary to achieve targets.
    • Build and present growth models based on customer initiatives and manage to meet/exceed
  • Collaboration:
    • Work closely with sales, marketing, and operations teams to ensure seamless service delivery and customer success.
    • Participate in cross-functional initiatives to drive overall business growth.

Travel Requirement:

  • 50% travel may be required, which could include last-minute travel to meet client needs or attend meetings.

Qualifications:

  • Bachelor's degree
  • 7+ years of experience in program management or a similar customer-facing role, preferably in telecommunications or technology.
  • Proven track record of achieving sales targets and enhancing customer satisfaction.
  • Strong interpersonal and communication skills, with the ability to build relationships at all levels.
  • Strategic thinker with strong analytical skills and the ability to identify growth opportunities.
  • Proficiency in CRM software and other relevant tools.

#LI-GC1

  • Executive Account Manager

    4 days ago

    Chicago, Illinois, United States Plan B Full time

    We're a full-service ad agency located in the heart of Chicago's River North, dedicated to delivering innovative solutions for our clients. As a seasoned Account Executive, you'll play a pivotal role in leading key accounts and fostering strong relationships with our clients.Our ideal candidate is a detail-oriented leader who thrives in a fast-paced...

  • Executive Account Manager

    2 days ago

    Chicago, United States Granite Telecommunications Full time

    Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more...

  • Accounting Manager

    4 weeks ago

    Chicago, United States 2020 Foresight Executive Talent Solutions Full time

    Company Our client is a prominent restaurant and hospitality operator based in the heart of the Fulton Market neighborhood in Chicago, about one block from the Morgan transit stop. The operation has four business units: 1) a fine dining restaurant; 2) a quick-service café; 3) a private event space, and 4) a live music club. The business is already a...

  • Account Executive

    2 weeks ago

    Chicago, United States STEVENS EXHIBITSDISPLAYS, INC. Full time

    Company Description STEVENS EXHIBITS/DISPLAYS, INC. is a woman-owned full-service custom exhibit designer and producer of trade show exhibits, lightweight/portable displays, mobile displays, museums, retail environments, corporate interiors, showrooms, meetings, and events. They offer superior show service support, installation/dismantling labor, graphics...

  • Account Executive

    3 days ago

    Chicago, United States STEVENS EXHIBITSDISPLAYS, INC. Full time

    Company Description STEVENS EXHIBITS/DISPLAYS, INC. is a woman-owned full-service custom exhibit designer and producer of trade show exhibits, lightweight/portable displays, mobile displays, museums, retail environments, corporate interiors, showrooms, meetings, and events. They offer superior show service support, installation/dismantling labor, graphics...

  • Seven Executive Limited | Inside Sales Manager

    4 weeks ago

    chicago, United States Seven Executive Limited Full time

    Internal Sales Manager – Rigid and Flexible Plastic packaging We are looking for an Internal Sales Manager to manage a portfolio of accounts totalling $4.5M.Your role would be to spearhead accounts that are typically around the $100,000 mark in the Food and Beverage sector for a leading Global Packaging Materials businessesThis is a pivotal role driving...

  • Account Management Executive

    4 days ago

    Chicago, Illinois, United States Freight Wizards LLC Full time

    Role Overview:The Logistics Account Executive will be responsible for building strong relationships with current and prospective clients, understanding their needs, and identifying business opportunities.Key Responsibilities:Develop and maintain strong relationships with current and prospective clients.Understand customer needs and identify business...

  • Account Management Senior Marketing Executive

    2 days ago

    Chicago, Illinois, United States CVS Health Full time

    Job Description">The Account Services Senior Marketing Manager will be responsible for leading cross-functional teams to develop and implement multi-channel campaigns that meet business objectives and customer needs.This role requires a strong understanding of account management principles, creative development, and production processes for marketing...

  • Insurance Account Manager Executive

    4 days ago

    Chicago, Illinois, United States Mutual of Omaha Full time

    About This RoleWe are seeking a skilled Group Benefits Client Relationship Executive to join our team. In this role, you will be responsible for managing external Broker and client-customer relationships to ensure the scope and quality of services are met.ResponsibilitiesManage accounts to ensure customer satisfaction and contribute to retention goals...

  • Account Executive

    4 weeks ago

    Chicago, United States Advantage Solutions Full time

    Summary Account Executive At our Company, we grow People, Brands, and Businesses!Are you a creative thinker and self-starter who is able to effectively handle multiple tasks and projects?We are seeking asuccessful Account Executive (AE) to serve as the agency relationship manager with the client to ensure their needs and objectives are achieved through...

  • Account Executive

    4 weeks ago

    Chicago, United States Adecco USA Full time

    Adecco has partnered with a SaaS Enterprise Resource Planning (ERP) software company that offers ERP solutions to manufacturing facilities (Metal Casting & Foundry industry). We are hiring 2 Full Time Direct Hire Account Executives near Bridgman, Michigan. This position can be REMOTE.Sales Executive:We are looking for 2 Sales Executives to create long-term,...

  • Account Executive

    4 weeks ago

    Chicago, United States Adecco Full time

    Adecco has partnered with a SaaS Enterprise Resource Planning (ERP) software company that offers ERP solutions to manufacturing facilities (Metal Casting & Foundry industry). We are hiring 2 Full Time Direct Hire Account Executives near Bridgman, Michigan. This position can be REMOTE.Sales Executive:We are looking for 2 Sales Executives to create long-term,...

  • Account Executive

    4 weeks ago

    Chicago, United States Advantage Solutions Full time

    Account ExecutiveJob Locations US-CT-Stamford | US-IL-Chicago | US-AR-BentonvillePrimary Posting Location : CityStamfordPrimary Posting Location : State/ProvinceCTPrimary Posting Location : Postal Code06901Primary Posting Location : CountryUSRequisition ID 2025-434861Position Type Full TimeCategory Client Services/Account ManagementMinimum USD...

  • Account Executive

    1 week ago

    Chicago, United States ExamWorks Full time

    Account ExecutiveRequisition ID 2025-11342# of Openings 1Category Sales & MarketingLocationUS-IL-ChicagoOverviewExamWorks is looking for a sales profesional to join the team as an Account Executive! Experience in insurance defense, liability, worker's comp, or legal services is highly preferred. This is remote in Illinois with 50% of the time spent out in...

  • Account Executive

    2 weeks ago

    Chicago, United States ExamWorks Full time

    Account ExecutiveRequisition ID 2025-11342# of Openings 1Category Sales & MarketingLocationUS-IL-ChicagoOverviewExamWorks is looking for a sales profesional to join the team as an Account Executive! Experience in insurance defense, liability, worker's comp, or legal services is highly preferred. This is remote in Illinois with 50% of the time spent out in...

  • Account Executive

    1 week ago

    Chicago, United States Morgan Hunter Companies Full time

    Job Description Role is 100% On-Site/In-Person Salary: $45-50k plus uncapped commissions - Yr 1 OTE = $80-85k / Yr 2 OTE = $85-120k realistically The Account Executive position is a unique and rewarding outside business-to-business(B2B) sales opportunity for the salesperson looking for unlimited growth potential and uncapped residual commission coupled with...

  • Account Executive

    4 weeks ago

    Chicago, United States Worldwide Express Full time

    PURPOSEThe Account Executive position at Worldwide Express is a unique and rewarding outside business-to-business(B2B) sales opportunity for the salesperson looking for unlimited growth potential and uncapped residual commission coupled with a healthy base salary and monthly allowances. This unique compensation plan allows top performers to earn an annual...

  • Account Executive

    2 days ago

    Chicago, United States Worldwide Express Full time

    PURPOSEThe Account Executive position at Worldwide Express is a unique and rewarding outside business-to-business(B2B) sales opportunity for the salesperson looking for unlimited growth potential and uncapped residual commission coupled with a healthy base salary and monthly allowances. This unique compensation plan allows top performers to earn an annual...

  • Account Executive

    4 weeks ago

    Chicago, United States LYS Beauty Full time

    The Account Executive is a cosmetic industry leader who builds the sales volume, market share, product knowledge and brand presence with the partnership of our retail partners.Responsibilities & Expectations:Account Executives spend 85% of their time in the field, working shoulder to shoulder with in-store staff and artistry as well as eventing and should...

  • Business Management Account Executive

    3 weeks ago

    Chicago, IL, United States Stripe Full time

    Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The Account Executive, Existing Business team is a highly consultative sales team that is responsible for the...