Client Service Representative
4 weeks ago
Standard Textile has been inspiring care, comfort, and change in our communities since 1940. While our business is creating innovative textiles, it's our purpose that guides the solutions we offer and drives how we treat our customers, our associates, and the impact we make in our communities. We hold ourselves to a higher standard. A higher standard for why we exist, for how we create, and for what's next.
The Client Service Representative will be responsible for providing support to internal and external sales consultants, their customers, and corporate accounts.
Responsibilities Include:
- Resolve customer issues with excellent interpersonal skills
- Act as liaison between customers, sales consultants, and internal departments
- Review, process, and enter orders into the JD Edwards Enterprise One system
- Identify sales opportunities, and make recommendations to sales consultants and customers
- Review and manage open order reports, and resolve any discrepancies
- Provide cross-training and backup support for the Hospitality team
- Bachelor's degree or equivalent work experience
- 2-5 years of customer service experience
- Advanced knowledge of Microsoft Office, and some experience with DOS-based computer systems
- Excellent written, verbal, and presentation skills
- Competitive pay & benefits
- Medical, vision & dental insurance
- 401k with company match
- Paid maternity/paternity leave
PM21
Proudly, Standard Textile has earned a title of US Best Managed Company for the fourth year running, an honor awarded by Deloitte Private and The Wall Street Journal, celebrating the exceptional achievements of American private companies and their management teams.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join us
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