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Customer Service Associate

1 month ago


Hayward, United States Noble Direct Full time

We are actively seeking a motivated Customer Service Associate to work on groundbreaking consulting firm in the local region. This innovative firm was founded by dedicated people looking to push the envelope by using cost-effective marketing campaigns and advertising strategies. Their goal is to provide the same advertising as the standard firm but at a fraction of the price. As a progressive company in the sales and marketing industry, this firm continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. By providing personalized sales and marketing services to some of the largest retailers in the world, this firm continues to increase the market shares of clients through proven sales and marketing strategies.

The Customer Service Associate position is a valued team member in the marketing and advertising department. The position is considered entry-level to start during training which includes a comprehensive overview of basic marketing strategy, direct advertising, promotional techniques, visual merchandising, and consumer market research. After successful completion of the program, an individual would be considered a team leads in the marketing department. The Customer Service Associate reports directly to the Managers.

Customer Service Associate Responsibilities:

  • Assisting in the daily growth and development of assigned campaigns
  • Assisting with efforts of customer acquisition and retention
  • Expertly managing the needs of external customers
  • Developing strong leadership and interpersonal skills
  • Driving sales through retail promotional campaigns
  • Build brand recognition through local events and experiential marketing
  • Strategize, execute and manage with the Brand Ambassador teams
  • Interact and communicate with customers