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Customer Relationship Associate

2 months ago

Hayward, United States QCC Full time $35,000 - $60,000
Job DescriptionJob Description

We are actively seeking a Customer Relationship Associate who is enthusiastic about helping customers and developing long-lasting relationships. In this role, you will become a product expert, guiding customers through their purchasing decisions while fostering a positive shopping experience. You'll be part of a high-energy team, where your communication skills, attention to detail, and ability to connect with customers will be honed and expanded.

Essential Duties and Responsibilities:

  • Product Knowledge: Demonstrate superior product knowledge to assist customers effectively.
  • Customer Interaction: Answer product-related questions using insights gained from training, merchandising bulletins, and other company-approved resources.
  • Sales Execution: Sell merchandise and engage with customers according to Universal Events’ standards, ensuring a positive experience.
  • Inventory Management: Receive, check, and shelve merchandise, ensuring the store remains clean and organized.
  • Transaction Handling: Complete customer transactions efficiently using a tablet register system.

What We Look For:

  • Recent College Graduates: Ideal for those who are fresh out of college and eager to start a career in customer relations and sales.
  • Competitive and Driven Individuals: People who thrive in a dynamic, fast-paced environment.
  • Outgoing and Friendly Personalities: Individuals who enjoy interacting with others and can create a welcoming atmosphere.
  • Leaders: Natural leaders who can take charge and inspire others.
  • Strong Work Ethic: A dedication to putting in the effort needed to achieve goals.
  • Student Mentality: A willingness to learn, adapt, and grow continuously.
  • Entrepreneurs: Those with a creative mindset and a passion for innovation and problem-solving.

Why Join Us?

  • Intensive Training Program: Comprehensive training to develop your product knowledge, communication skills, and customer service expertise.
  • Career Growth: Opportunities for advancement within the company as you build on your skills and experience.
  • Dynamic Work Environment: Work in a high-energy, supportive environment where teamwork and personal growth are encouraged.
  • Competitive Compensation: Enjoy competitive pay with opportunities for bonuses and incentives.

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