Manager, Communications Business Partner

1 week ago

Knoxville, United States PILOT Full time
Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to serve as the lead communications business partner for core areas of the enterprise. This includes advising executive and business area leaders on internal communications and overseeing the development of internal business communications strategies, and leader communications. This position includes managing direct reports and agency partners.

  1. Serve as a lead communications business partner and advisor to executives and senior leaders for respective business areas
  2. Manage direct reports and serve as a lead contact for agency partners
  3. Oversee the development and execution of internal communications plans and written materials to inform and educate team members, including: leader communications and talking points, internal company messaging, presentation materials and company meetings
  4. Partner with business leaders to plan and provide communications support for internal company and business area town hall meetings, including material and message development, communications coaching and meeting facilitation
  5. Partner with strategy realization office and functional business experts to guide, develop and execute internal communications support for the company's key initiatives
  6. Collaborate with marketing communications team to develop comprehensive and integrated communications campaigns that leverage a variety of internal and external channels and mediums
  7. Oversee the measurement and analysis of the impact of internal communications in collaboration with internal marketing and data analytics team
  8. Manage and prioritize the internal communications calendar for core business areas and collaborate with the communications team to prioritize company-wide communications
  9. Review and edit internal communications and company materials, ensuring they are high quality, accurate and according to style guidelines
  10. Model behaviors that support the company's common purpose and virtues; ensure guests and team members are supported at the highest level
  11. Ensure all activities are in compliance with rules, regulations, policies, and procedures


Qualifications
  • Bachelor's degree in corporate communications, public relations, journalism, English, or similar field required
  • Minimum five years' experience in corporate or internal communications
  • Strong background with executive communication support
  • Demonstrated previous experience in writing and editing company communications content
  • Experience working within a large, matrixed organization preferred
  • Advanced Microsoft Office skills, advanced PowerPoint
  • Mastery of Associated Press (AP) Style writing
  • Demonstrated ability to serve as a communication business partner to senior executive leaders
  • Demonstrated ability to think analytically and develop solutions that meet the needs of the business
  • Demonstrated ability to manage multiple projects simultaneously and consistently deliver high quality results
  • Ability to manage, develop and prioritize individual contributor work efforts
  • Ability to assess business and team member performance and provide effective coaching
  • Excellent oral and written communication, interpersonal and presentation skills and ability to expand relationships
  • Ability to apply current knowledge and trends of internal communications to evolve communication practices
  • Self-motivated and results driven and able to work independently with minimal supervision
  • Extremely detail oriented
  • Strong editing skills
Additional Information
  • Travel required less than 25%
  • General office work requiring sitting or standing for long periods of time

  • Manager, Communications Business Partner

    3 weeks ago

    Knoxville, United States PILOT Full time

    Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...

  • Communications Business Partner

    1 month ago

    Knoxville, Tennessee, United States PILOT Full time

    Job Title: Communications Business PartnerAt Pilot Company, we are seeking a highly skilled Communications Business Partner to join our team. As a key member of our communications team, you will serve as a strategic advisor to our executive and business area leaders, providing expert guidance on internal communications and overseeing the development of...

  • Strategic Communications Business Partner

    4 weeks ago

    Knoxville, Tennessee, United States PILOT Full time

    The role of a Strategic Communications Business Partner at PILOT is to serve as the lead communications expert for core areas of the enterprise.This includes advising executive and business area leaders on internal communications and overseeing the development of internal business communications strategies, and leader communications.This position involves...

  • Strategic Communications Business Partner

    1 month ago

    Knoxville, Tennessee, United States PILOT Full time

    Job Title: Strategic Communications Business PartnerThe Strategic Communications Business Partner will serve as the lead communications business partner for core areas of the enterprise, advising executive and business area leaders on internal communications and overseeing the development of internal business communications strategies.Key...

  • Senior Communications Business Partner

    4 weeks ago

    Knoxville, Tennessee, United States PILOT Full time

    Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest...

  • Premier Communities Account Manager

    3 weeks ago

    Knoxville, Iowa, United States Mediacom Communications Corporation Full time

    Mediacom Communications Corporation is seeking a dedicated and ambitious Premier Communities Account Manager to join our team.Job OverviewThe Premier Communities Account Manager will be responsible for growing Residential Communities Bulk Revenue and Account Margins in assigned areas through New Sales, Retention, Renewals, and Upgrades. This role requires...

  • Operations Business Partner

    16 hours ago

    Knoxville, United States Kelvion Products Inc Full time

    Job DescriptionJob DescriptionPOSITION PURPOSEKelvion is seeking an experienced Operations Analyst to join the Americas Finance team as Operations Business Partner. This position will report to the Sr. Manager FP&A. The Operations Finance Business Partner plays a crucial role in aligning financial strategies with operational goals. This position serves as a...

  • Operations Business Partner

    2 weeks ago

    Knoxville, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an opportunity for an Operations Business Partner to join our team in the manufacturing industry, located in Knoxville, Tennessee. In this role, you will be a key player in financial operations, working closely with various facilities and reporting to the Regional Manager of FP& A. Responsibilities:• Engage in...

  • Premier Communities Account Manager

    6 months ago

    Knoxville, United States Mediacom Communications Corporation Full time

    Located in Des Moines, IAPosition: Premier Communities Account Manager (PCAM) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we...

  • Premier Communities Account Manager

    1 month ago

    Knoxville, United States Mediacom Communications Corporation Full time

    Located in Des Moines, IAPosition: Premier Communities Account Manager (PCAM) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we...

  • Community Manager

    1 month ago

    Knoxville, Tennessee, United States University Partners Full time

    Job OverviewUniversity Partners is seeking a highly skilled and experienced Community Manager to oversee the day-to-day operations of our properties. As a key member of our team, you will be responsible for ensuring the highest level of service and satisfaction for our residents.Key ResponsibilitiesDevelop and implement business-marketing plans to achieve...

  • Operations Business Partner

    1 month ago

    Knoxville, Tennessee, United States Kelvion Products Inc Full time

    Job DescriptionAt Kelvion Products Inc, we are seeking an experienced Operations Analyst to join our Americas Finance team as Operations Business Partner. This role will report to the Sr. Manager FP&A and play a crucial part in aligning financial strategies with operational goals.Key Responsibilities:Act as a key financial advisor to manufacturing...

  • Bilingual Human Resources Business Partner

    2 weeks ago

    Knoxville, United States Partners Professional Full time

    Bilingual (Spanish/English) Human Resources Business Partner or HR Manager needed in or around the Knoxville, TN area.The ideal candidate will have experience in all areas related to the human resources field. Work closely with management in order to provide training for employees and establish ways to increase employee engagement. This position will require...

  • Bilingual Human Resources Business Partner

    1 month ago

    Knoxville, United States Partners Professional Full time

    Bilingual (Spanish/English) Human Resources Business Partner or HR Manager needed in or around the Knoxville, TN area.The ideal candidate will have experience in all areas related to the human resources field. Work closely with management in order to provide training for employees and establish ways to increase employee engagement. This position will require...

  • Wealth Team Managing Partner

    4 weeks ago

    Knoxville, Tennessee, United States Foote Region - Modern Woodmen of America Full time

    Job DescriptionAs a Managing Partner at Foote Region - Modern Woodmen of America, you will play a pivotal role in addressing members' financial needs, exemplifying leadership in the community, and spearheading the growth of the local office.Your dedication extends to recruiting, training, and developing financial representatives, contributing to the overall...

  • Talent Acquisition Partner

    5 months ago

    Knoxville, United States Bluegreen Vacations Full time

    The Talent Acquisition Partner provides consultative guidance and support for Bluegreen’s high-volume recruiting business operations. The role includes screening, interviewing, collecting pre-employment requirements, scheduling face-to-face interviews with hiring managers, and facilitating the new hire process.In addition, they will communicate with hiring...

  • Govcon Business Development Manager

    3 weeks ago

    Knoxville, United States C2 Labs, Inc. Full time

    We are actively searching for a seasoned and outcome-oriented Business Development Manager to lead and oversee all aspects of our business development initiatives, covering sales, marketing, and outreach strategies. Our organization proudly operates as a Service-Disabled Veteran Small Business within the Government Contractor Realm. We seek a dynamic...

  • Govcon Business Development Manager

    3 weeks ago

    Knoxville, United States C2 Labs, Inc. Full time

    We are actively searching for a seasoned and outcome-oriented Business Development Manager to lead and oversee all aspects of our business development initiatives, covering sales, marketing, and outreach strategies. Our organization proudly operates as a Service-Disabled Veteran Small Business within the Government Contractor Realm. We seek a dynamic...

  • Business Operations Manager

    4 weeks ago

    Knoxville, Tennessee, United States University of Tennessee Full time

    Position Summary:The University of Tennessee seeks a skilled Business Manager to oversee business support activities for the College of Arts and Sciences. This exempt, full-time position is responsible for managing a broad portfolio of business services, including financial management, human resources, and operational support. The ideal candidate will have a...

  • Senior Director of Business Process Management

    4 weeks ago

    Knoxville, Tennessee, United States Travelers Insurance Full time

    Job DescriptionAt Travelers Insurance, we are seeking a highly skilled Senior Director of Business Process Management to join our team. As a key member of our organization, you will play a critical role in driving customer, employee, and agent experiences by optimizing end-to-end business processes for operational effectiveness and efficiency.Key...