Senior Communications Business Partner

3 weeks ago


Knoxville, Tennessee, United States PILOT Full time

Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.

Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins.

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

We are dedicated to fueling people and keeping North America moving.

We are an equal opportunity employer and welcome applications from all qualified candidates.

This role will serve as the lead communications business partner for core areas of the enterprise.

This includes advising executive and business area leaders on internal communications and overseeing the development of internal business communications strategies and leader communications.

This position includes managing direct reports and agency partners.

Key Responsibilities:

  • Manage direct reports and serve as a lead contact for agency partners
  • Oversee the development and execution of internal communications plans and written materials to inform and educate team members
  • Partner with business leaders to plan and provide communications support for internal company and business area town hall meetings
  • Collaborate with marketing communications team to develop comprehensive and integrated communications campaigns
  • Oversee the measurement and analysis of the impact of internal communications
  • Manage and prioritize the internal communications calendar for core business areas
  • Review and edit internal communications and company materials

Requirements:

  • Bachelor's degree in corporate communications, public relations, journalism, English, or similar field
  • Minimum five years' experience in corporate or internal communications
  • Strong background with executive communication support
  • Demonstrated previous experience in writing and editing company communications content
  • Advanced Microsoft Office skills, advanced PowerPoint
  • Mastery of Associated Press (AP) Style writing
  • Demonstrated ability to serve as a communication business partner to senior executive leaders
  • Demonstrated ability to think analytically and develop solutions that meet the needs of the business
  • Demonstrated ability to manage multiple projects simultaneously and consistently deliver high quality results
  • Ability to manage, develop and prioritize individual contributor work efforts
  • Ability to assess business and team member performance and provide effective coaching
  • Excellent oral and written communication, interpersonal and presentation skills and ability to expand relationships
  • Ability to apply current knowledge and trends of internal communications to evolve communication practices
  • Self-motivated and results driven and able to work independently with minimal supervision

Travel Requirements: Less than 25% travel required



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