Manager, Banking Operations

1 month ago

Washington, United States Avature Full time

The Banking Operations team is responsible for administering the bank account processes, maintaining accurate and current data, monitoring compliance with the respective policies, and managing the relationships with internal and external stakeholders. This position manages the team responsible for the day-to-day banking activities and ensures collaboration across departments, and with external banking partners to fulfill requests timely and properly. This position helps identify and support all process improvement initiatives for the banking areas, globally, with an objective to adhere to all regulatory and reporting requirements. This position is also responsible for creating efficiencies and improving stakeholder adoption, leveraging their knowledge to apply best practice standards, and maintain excellent data quality and integrity across internal systems and periodic regulatory reporting. The ideal candidate has a strong operations background and proven track record for process improvement. This candidate would also have a solid understanding of banking/treasury processes and know how to navigate strategic banking relationships and complex legal entity structures, be detail-oriented with excellent organizational, communication, analytical and critical thinking skills. They must be able to lead a team and execute in a fast paced, deadline driven and high-volume environment and resolve issues effectively. Responsibilities

Daily Responsibilities (80%) Policy and process owner for Carlyle controlled bank accounts, and the primary stakeholder and business owner for the Appian system modules that govern these processes Monitor the bank account processes to ensure requests are handled appropriately; serve as the escalation point of contact to resolve issues or challenges Partner with technical teams to solution, implement and deploy Appian functionality that supports the ongoing objective to automate and leverage technology; standardize and design more efficient processes Liaise with primary banking partners weekly to review the account pipeline status and understand product options available; ensuring Carlyle is receiving the best service levels and solutions that meet our business needs Liaise with key stakeholders weekly/monthly to review upcoming firm, fund and deal transactions to anticipate bank account activity; ensuring requests are properly prioritized and ushered through the process to meet critical transaction dates – partner with Payment Operations, Technology teams and banking partners to coordinate downstream infrastructure requirements Produce metrics for banking activities to measure SLA performance, policy compliance, and trends across Carlyle; enforce SLAs to ensure key entity and tax demographic data is accurate and timely available Ensure bank portal and procedures to establish new accounts in Appian/PeopleSoft are in accordance with policy and work properly Other responsibilities (20%)

Review and publish all regulatory, Committee decks, and audit materials prepared by the team which includes periodic metric reporting, TIC-B, FBAR, cash confirmations, and audit requests Review reconciliations prepared by the team for bank account data that include bank account signers for active accounts, portal access lists, etc. Serve as point of contact on audits and coordinate requests for information; maintain SOX documentation for all Banking Operations processes Develop, train and coach staff to ensure optimal performance and success across the team Continuous review of the processes and tools; recommend and implement changes to keep up with business and stakeholder needs Special projects as needed Qualifications

Education & Certificates Bachelor’s degree, or equivalent years of relevant experience, preferred Concentration in Accounting, Finance or related Business field, preferred Banking/Treasury industry certifications, a plus Professional Experience

Minimum 5 years of relevant overall experience, required Experience in an Accounting, Finance and/or Treasury environment, preferred Supervisory experience, required Ability to manage a team in a fast paced, competing priority, high volume and deadline driven environment Proven track record for process improvement and leading a team Excellent communication, organization, time management skills, and strong attention to detail Proactive and able to independently anticipate issues and solve problems Exceptional customer service, ability to provide accurate and timely support for internal and external stakeholders Strong working knowledge of PeopleSoft, Appian, and Microsoft Suite, preferred Previous experience Treasury Management Systems and banking portals, preferred Due to the high volume of candidates, please be advised that only candidates selected to interview will be contacted by The Carlyle Group.

Company Information

The Carlyle Group (NASDAQ: CG) is a global investment firm with $425 billion of assets under management and more than half of the AUM managed by women, across 595 investment vehicles as of March 31, 2024. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,200 professionals operating in 28 offices in North America, Europe, the Middle East, Asia and Australia. Carlyle places an emphasis on development, retention and inclusion as supported by our internal processes and seven Employee Resource Groups (ERGs). Carlyle's purpose is to invest wisely and create value on behalf of its investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments - Global Private Equity, Global Credit and Investment Solutions - and has expertise in various industries, including: aerospace, defense & government services, consumer & retail, energy, financial services, healthcare, industrial, real estate, technology & business services, telecommunications & media and transportation. At Carlyle, we know that diverse teams perform better, so we seek to create a community where we continually exchange insights, embrace different perspectives and leverage diversity as a competitive advantage. That is why we are committed to growing and cultivating teams that include people with a variety of perspectives, people who provide unique lenses through which to view potential deals, support and run our business.

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