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Sales Operations Associate-Hayward

5 months ago

Hayward, United States EOS IT Solutions Full time

WHO WE ARE: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

THE POSITION:

As a Sales Operations Associate, you will play a key role in organizing and coordinating cutting edge network and audio video services/systems projects. You will be involved in the lifecycle of the overall internal project(s) working closely with other specialist project teams delivering the service to a customer base that includes leading global blue-chip organizations.

WHAT YOU WILL DO:

Contact OEMs (Original Equipment Manufacturers) and distributors to gather pricing information for Audio Visual, Video Conferencing, and Networking components.

Register and manage bids with relevant OEMs and distributors in accordance with company procedures.

Create detailed and competitive quotes in Sage X3.

Interact with clients to present and discuss quotes, addressing their inquiries and needs.

Maintain communication with OEMs and distributors to ensure accurate and up-to-date pricing information.

Identify any changes or updates in pricing and adjust quotes accordingly.

Continuously monitor the market for pricing trends and competitive positioning.

Maintain thorough records of pricing data, client interactions, and bid registrations.

Process final project invoicing, working closely with Account Management teams

Attend client meetings, representing the Sales Operations department.

Work closely with Finance to address any invoicing queries and customer follow up, as needed.

WHAT YOU NEED TO SUCCEED :

2 + Years experience in a sales support, inside sales, or similar role; with a firm knowledge of the supply chain process

Experience creating detailed and competitive quotes

Clear understanding of the commercials involved in buying and reselling hardware and services

Willingness to take ownership of projects through to completion, with a desire to deliver for both the client and the company

Experience using account management / procurement software

Strong numeracy skills and analytical ability

Excellent time management skills, with ability to manage workload and prioritize tasks

Exceptional attention to detail and level of meticulousness

Strong client-facing and internal communication skills

A proactive problem solver, who can think on their feet.

Intermediate to Advanced Microsoft Excel Knowledge

Willingness to work as part of a team in a fast moving, growing global company

PREFFERED SKILLS:

Experience of Audio Visual / Video Conferencing and Networking environments

Experience with Cisco CCW, Sage X3 and Jira a plus

Can drive progress positively and effectively, keeping all stakeholders informed.

Can maintain a high standard of work, even when working under pressure and handling multiple issues.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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