Sales Associate, Appliances- commissioned

4 weeks ago


Hayward, United States Airport Appliance Full time

Sales Associate, Appliances - Commissioned (Hayward) Do you love to sell? If you do, then Airport Home Appliance is the right place for you Ready to launch a new career? Airport Home Appliance is the largest independent appliance retailer in Northern California, and our showrooms are busier than ever. Our team is motivated, enthusiastic, and understands the importance of customer service. If this sounds like you - let’s talk We’ll train you, coach you, and pay you while you learn. This is a commission-based sales job - but it’s easier than it sounds. Our stores are busier than ever There’s no cold calling, knocking on doors, or high-pressure sales. Your job is to know the products and speak to the customers' needs - they’re ready to buy; they just need someone with the knowledge and credibility to guide them. WE OFFER Vacation Time Health Insurance Vision Insurance 401K Employee Discounts JOB DUTIES / TASKS Use excellent communication skills, both verbal and written, to interact with customers and staff. Provide exceptional customer service, with a positive attitude and friendly demeanor. Expedite the resolution of customer problems and complaints to maximize customer satisfaction. Accurately and carefully manage customer expectations, avoiding over-promising outcomes that are not reasonable. Qualify customer needs for delivery, including an assessment of customers' home and road access by asking qualifying questions and utilizing online mapping tools. Consult with customers to ensure they are selecting a product/service that will meet their needs and fit in their home with proper utility hookups. Maintain contact with customers until their purchase is delivered, and follow up with customers after the sale to ensure satisfaction. Answer phone calls to the store in a timely and professional manner while providing excellent customer service. Be punctual and conduct oneself in a professional manner at all times. Be a team player and support colleagues through positive interactions and a can-do attitude. Stay up-to-date on the weekly Plan To Sell list, which outlines the most profitable products for the company. Maintain knowledge of the products/services you sell by attending training events in-store, at corporate headquarters, and occasionally off-site at vendor training events. Must be available to work during key holiday time periods and most weekends, as these are peak shopping times. REQUIREMENTS Must have at least a High School Diploma, GED, or equivalent. Must be comfortable using a computer for emails and internet research. Must have strong written and verbal communication skills. Highly enthusiastic with a desire and commitment to achieve both personal and professional goals. BONUS QUALIFICATIONS Bilingual/Multilingual is a plus. Previous experience in sales, especially appliance or mattress sales, is a plus. DISCLAIMERS The person in this position needs to stand and sit for up to 8 hours per day, occasionally lift or move up to 25 pounds, and operate a computer or other office productivity machinery. This employer may have workplace chemicals/products known to the State of California to cause Cancer, Birth Defects, and/or Reproductive Harm. #J-18808-Ljbffr



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