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Senior Manager, Inbound Treasury

3 months ago

Albuquerque, United States Fidelity TalentSource LLC Full time



Job Description:

The Role

If you thrive on continuous improvement, customer service and team development then apply to be a Senior Manager, Inbound Treasury at Fidelity Investments\u00A0 This position is critical to ensure the timely processing of monetary transactions for Fidelity clients. The Manager will have the responsibility to continually improve services through effective coaching and development. This individual will provide line management of day-to-day operations and staff, assuring adherence to prescribed levels of productivity, accuracy, customer service, compliance and controls.

The\u00A0Expertise and Skills\u00A0We re Looking For

  • Minimum 2 years of experience in an operations or banking environment
  • Minimum 4 years of management experience
  • Bachelors degree or equivalent work experience
  • Strong leadership skills
  • Working knowledge of a business and technical understanding of operations or processing
  • Experience managing across multiple sites
  • Excellent oral and written communication skills
  • Exceptional interpersonal and collaboration skills
  • Ability to establish and execute plans and set clear goals that drive efficiency, innovation, and sustainable delivery of quality, cost, and service delivery goals
  • Proactively identifying, prioritizing, and driving opportunities to improve the business
  • Provide direction by translating the broader organizations business plan and aligning resources to execute the plan
  • Attracting, developing, and retaining a high performing team
  • Drive results by creating a climate of respect, open collaboration and teamwork

The Team

Fidelity s Inbound Treasury is a world-class team which supports timely processing of monetary transactions for Fidelity internal and external clients. The team provides check processing services across various channels and supports Fidelity s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a

Glassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined. Fidelitys working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

fidelitycareers.com .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

accommodations@fmr.com .