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Customer Service Sales Account Manager
3 months ago
Benefits: Bonus based on performance Company parties Training & development We are looking for outgoing individuals with great communication skills to join our team as a Customer Service / Sales Account Manager. The position's duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, and renewing contracts. No experience is needed - paid training at the entry-level position. Promotion is based on performance, not seniority People skills are a must Apply today for our Customer Service / Sales position Primary responsibilities for the Team Lead role include: Representatives use tablets to reach out to customers Representatives verify account information. Representatives greet customers warmly and professionally Representatives conduct one-on-one sales presentations to retail customers Representatives will help to upgrade accounts. Representative assists with placing customer orders or renewing their contracts. Representative answer customer questions about promotions or terms of sale. Representative suggests solutions about what products meet the needs of the client. Representatives inform the customer of deals and promotions. Representative utilizes computer technology to handle high sales volumes and place orders. Representative work with the customer service manager to ensure proper customer service is being delivered. Representatives report to management on overall daily numbers Required Skills: Excellent communication, customer service, interpersonal, and typing skills Ability to work efficiently and effectively in a multi-task customer service environment Strong decision-making ability Problem-solving skills Strong oral communication skills including active listening Excellent organization skills Effective and accurate decision-making skills #J-18808-Ljbffr