Representative 1, Customer Service
4 months ago
Overview:
With over 150 years of experience, and headquartered in Southern CA,?CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.?CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
- Competitive pay
- Medical, Dental, Vision and Prescription coverage
- Paid vacation and holidays
- 401(K) match
- Life insurance, AD&D and long-term disability
- Tuition reimbursement
- Opportunities available nationwide
- Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
- Pet Insurance
- Legal Plan, and ID Theft Protection
Position Summary:
As the first point of contact for our customers, you will be responsible for managing incoming service requests received via email and phone and accurately entering the information into our system for dispatch. You will provide excellent customer service by providing solutions to any customer concerns and adapting to new processes as necessary. You will work with our on-call service teams to dispatch technicians for emergency service requests.
Requirements:
- 2+ years of experience in a call center or similar B2B customer service role
- Solid working knowledge of Word, Excel and Outlook, able to type 50 wpm and learn other systems
- High level of professionalism & strong problem-solving abilities
- Excellent interpersonal communication skills
- Able to work in a fast-paced environment, multi-task, and work with competing priorities
- Must be highly motivated and work well in team environment
Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth
Connect with us on Facebook and Twitter.
Coolsys is an EEO/AA Employer. ?All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. ?
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are?required?for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
-
Customer Service Representative
1 week ago
Scottsdale, Arizona, United States Pool Service Company Full timeCustomer Service Representative Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales center, you will be responsible for empowering our customers to build, manage, and grow successful landscape businesses.Key Responsibilities:Eagerly greet and...
-
Customer Service Representative
1 month ago
Scottsdale, Arizona, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key...
-
Customer Service Representative
3 weeks ago
Scottsdale, Arizona, United States CNA National Warranty Career Full timeCustomer Service RepresentativeAt CNA National Warranty Career, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States TEKsystems Full timeJob Title: Customer Service RepresentativeAs a Customer Service Representative at TEKsystems, you will provide exceptional support to our clients, partners, and members. Your primary responsibility will be to respond to incoming calls, emails, and other inquiries related to our financial products and services.Key Responsibilities:Respond to customer...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States The Sherwin-Williams Company Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
4 weeks ago
Scottsdale, Arizona, United States Great American Media Services Full timeJob Title: Member Services Representative Tier 1At Great American Media Services, we are seeking a highly skilled and customer-focused Member Services Representative Tier 1 to join our team. As a key member of our customer service team, you will be responsible for providing top-notch support to our members through phone and chat interactions.Key...
-
Customer Service Representative
1 month ago
Scottsdale, Arizona, United States Great American Media Full timeJob Title: Member Services Representative Tier 1At Great American Media, we are seeking a highly skilled and customer-focused Member Services Representative Tier 1 to join our team. As a key member of our customer service team, you will be responsible for providing top-notch support to our members through phone and chat interactions.Key...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States The Boyd Group Full timeJob Title: Customer Service RepresentativeAbout the Role:As a Customer Service Representative at The Boyd Group, you will be responsible for providing exceptional customer experiences while managing working relationships with customers and insurance companies. Your primary goal will be to ensure timely and efficient vehicle repairs, while also providing...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States RemX Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at RemX. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service to clients via phone, email, and in-personResolve customer...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States realtor Full timeCustomer Care Representative Job DescriptionWe are seeking a skilled Customer Care Representative to join our team at Realtor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective support to...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:* Assist customers with...
-
Customer Service Representative
2 weeks ago
Scottsdale, United States U-Haul Full timeLocation: 3033 N Scottsdale Rd, Scottsdale, Arizona 85251 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
2 weeks ago
Scottsdale, United States National Veterinary Associates Full timeJoin a veterinary team who shares your passion for providing personalized client service and patient care! Pinnacle Peak Animal Hospital is seeking an experienced Client Service Representative to join our team. We are a team of professionals who succ Customer Service Representative, Customer Service, Client Service, Representative, Retail
-
Customer Service Representative
3 months ago
Scottsdale, United States SpeedPro Full timeBenefits: Competitive salary Training & development CUSTOMER SERVICE REPRESENTATIVE This person will work closely with the General Manager and team members to deliver exceptional client service. The primary job of the Customer Service Representative (CSR) is to interact with current and prospective clients in a manner that provides a positive customer...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and promoting our products to meet and exceed sales goals.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
Scottsdale, Arizona, United States Realtor Careers Full timeCustomer Care Representative Job DescriptionAt Realtor Careers, we're dedicated to making buying, selling, renting, and living in homes easier and more rewarding for everyone. As a Customer Care Representative, you'll play a vital role in delivering world-class customer service while finding solutions for our customers' needs.Key Responsibilities:Provide...
-
Customer Service Representative
1 week ago
Scottsdale, Arizona, United States Angela Scribe Full timeJob Title : Customer Service RepresentativeJob Summary :At Angela Scribe, we are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Representative, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing information about our...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States Angela Scribe Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our support team at Angela Scribe. As a Customer Service Representative, you will be the first point of contact for customers, helping them resolve issues, answer questions, and provide information about our...
-
Customer Service Representative
2 weeks ago
Scottsdale, Arizona, United States Sprouts Farmers Market Full timeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Sprouts Farmers Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Responsibilities include:Providing excellent customer service...
-
Customer Service Representative
4 weeks ago
Scottsdale, Arizona, United States Circle K Full timeCustomer Service RepresentativeCircle K is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for:Key Responsibilities:Providing prompt and courteous customer service to ensure customer satisfactionRinging up sales on the cash register accurately...