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Quality Program Manager

2 months ago

Boise, United States St. Luke's Health System Full time

Overview:

At St. Lukes, our Quality Patient Safety team pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. We strive to foster an environment that embraces our employees' unique strengths, experiences and perspectives which drives our exceptional, patient-centered care.

We're on the lookout for new Quality Manager to join our hybrid team. If you are a motivated, results-driven individual who loves coordinating and executing complex projects, this role might be a great fit. As our Quality Manager, you will coordinate and manage projects to improve patient outcomes throughout the health system. You'll lead regional teams that conduct chart reviews, gather data to create reports to present to leadership bodies, collaboratively create standardized processes, develop training, and drive results. This role does require participation in occasional early morning or evening meetings.

What you can expect from this role:

  • Full-time Days (Mon-Fri) hybrid (office/remote)
  • No nights, weekends, or St. Lukes observed holidays
  • Boldly engage and lead diverse groups to drive and resolve opportunities for improvement
  • Lead common thread analysis to isolate vulnerable populations and identify meaningful process improvement
  • Transform clinical information into easy-to-understand narratives that drive change
  • Design, executes, and monitors action plans at site, region, and system levels to ensure accountability and benefits realization
  • Collect, review, and report on outcomes and processes relevant to the specific quality program project
  • Detect when workflows are driving certain outcomes
  • Develop educational materials for direct care staff throughout all areas of the health system
  • Collaborate with team and stakeholders to implement sustaining and systemic performance improvement strategies

Qualifications

  • Education: Bachelors degree in Nursing
  • Experience: 6 years relevant experience (i.e. clinical chart review experience; project management and/or performance improvement experience); must be proficient in Microsoft programs (Outlook, Word, Excel, PowerPoint, Teams)
  • Licenses/Certifications: RN license in state of practice


Whats in it for you:

At St. Lukes, caring for people in the communities we serve is our mission and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Lukes is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

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