Hotel Front Desk Night Auditor

3 days ago


Waco, United States Hotel Indigo Waco-Baylor Full time
Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today

Responsibilities

•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Provide exceptional service to all hotel guests during their stay

Qualifications

•Proficiency with computers is required; experience with reservation and accounting software is desired
•Overnight shift; requires flexible hours
•High school diploma or equivalent required; some college preferred
•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
•Outstanding communication skills and excellent customer service skills are required

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