Information Technology Support Technician 1

1 week ago


Clifton Springs, United States Phelps-Clifton Springs Central School District Full time

The Phelps-Clifton Springs Central School District has an opening for an Information Technology Support Technician 1. The successful candidate will need to: + Provides direct customer service for students, staff, and parents for both hardware and software; + Documents resolutions for all reported issues through the district’s ticketing system; + Follows up on assigned tickets to resolve tickets with satisfied students, staff, and parents; + Collaborates with vendors and colleagues to continually learn and make improvements; + Analyzes and resolves common problems concerning PC/Apple software and hardware to determine an acceptable solution and ensures that all supported applications run; + Installs PC, Apple, and mobile device applications; + Configures computers for network connectivity; + Help maintain the district’s hardware and software inventories; + Perform other duties as assigned by the supervisor. Job Qualifications + + + High School Diploma or GED + Civil Service approved as Information Technology Support Technician I + Fingerprint Clearance Application Deadline:04/24/2024 Civil Service Title: Information Technology Support Technician 1 Job Number: DIS04.2024


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