![EchoPark Automotive](https://media.trabajo.org/img/noimg.jpg)
Guest Loyalty Specialist
2 months ago
Guest Loyalty Specialist in Nashville, TN at EchoPark Automotive
Job Type:
Customer Service
Experience:
Associate
About
EchoPark Automotive is one of the fastest-growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities
Job Description
EchoPark Automotive is looking to hire a Guest Loyalty Specialist for our dealership in Nashville, TN.
The EchoPark Guest Loyalty Specialist manages the guest experience after the sale of the vehicle. The Guest Loyalty Specialist assists the Experience Manager and General Manager in reaching desired targets for guest satisfaction as measured at EchoPark through NPS and online reviews.
What You'll Do:
Ensure the guest’s happiness and their likelihood to recommend EchoPark to others.
At all times act as the owner of the company/guest communication. Own the guest’s concerns until you’ve resolved any issues and/or met the guest’s needs.
Answer and return all guest phone calls and emails in a timely, friendly manner.
Communicate with sales and recon departments.
Schedule appointments.
Meet and greet the guest, make the guest feel welcome, set expectations regarding the upcoming process.
Liaise with recon to ensure timely completion and with guests to provide updated information and expectations.
Ensure repairs have met company standards and guest expectations.
Work to create an outstanding culture of communication with the guest and team.
WhatWe’reLooking For:
Demonstrated customer service and attention to detail
Experience in problem resolution
Be transparent
Take the high road
Willingness to learn
Take ownership
Celebrate small successes
What We Offer:
$42k/ and up salarybase with monthly bonus opportunities
Health, Dental and Vision Insurance
401k with a 4% company match
Paid vacation
Access to leadership and personal development programs
Additional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
-
Guest Loyalty Specialist
2 months ago
Nashville, United States Sonic Automotive Full timeGuest Loyalty Specialist in Nashville, TN at EchoPark Automotive Job Type: Customer Service Experience: Associate About EchoPark Automotive is one of the fastest-growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for...
-
Guest Reception Specialist
7 days ago
Nashville, Tennessee, United States JBJ's Full timePosition OverviewWe are seeking a lively and enthusiastic Guest Reception Specialist to be the first point of contact for our visitors at JBJ's Nashville.This role involves ensuring that all guests feel welcomed and valued upon arrival. The Guest Reception Specialist will also assist in verifying age compliance and maintaining the safety and security of our...
-
Guest Experience Specialist
2 weeks ago
Nashville, United States Marriott International Inc Full timeJob Number 24150926Job Category Rooms & Guest Services OperationsLocation Nashville Vanderbilt Shared RI, 1801 Hayes Street, Nashville, Tennessee, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...
-
Guest Reception Specialist
2 days ago
Nashville, Tennessee, United States JBJ's Full timePosition OverviewWe are seeking a vibrant and enthusiastic Guest Reception Specialist to be the first point of contact for our visitors at JBJ's Nashville.This role involves ensuring that all guests feel welcomed and secure during their time with us. The Guest Reception Specialist will assist in verifying age compliance and maintaining the overall safety and...
-
Guest Experience Specialist
2 weeks ago
Nashville, United States Marriott International Inc Full timeJob Number 24150926 Job Category Rooms & Guest Services Operations Location Nashville Vanderbilt Shared RI, 1801 Hayes Street, Nashville, Tennessee, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we...
-
Guest Experience Specialist
7 days ago
Nashville, United States Marriott International, Inc Full timeJob Number 24150926Job Category Rooms & Guest Services OperationsLocation Nashville Vanderbilt Shared RI, 1801 Hayes Street, Nashville, Tennessee, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...
-
Guest Relations Specialist
2 days ago
Nashville, Tennessee, United States The Joseph, A Luxury Collection Hotel, Nashville Full timeJob Title: Hotel Guest Relations SpecialistAbout the Company: The Joseph, A Luxury Collection Hotel, is a distinguished establishment recognized for its commitment to excellence in hospitality. This hotel prides itself on delivering unique experiences to its guests, ensuring that every stay is memorable and tailored to individual preferences.Job Location:...
-
Guest Experience Specialist>
3 months ago
Nashville, United States Residence Inn by Marriott Full timeResidence Inn by Marriott - 1801 Hayes Street [Front Desk Agent / Concierge] As a Guest Experience Specialist at Residence Inn by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Respond promptly to guest inquiries and resolve...
-
Guest Room Specialist
2 days ago
Nashville, Tennessee, United States Davidson Hospitality Group Full timeDavidson Hospitality Group [Housekeeper / Cleaner] As a Guest Room Specialist at Davidson Hospitality Group, your responsibilities will include:Thoroughly cleaning and maintaining guest accommodations and communal spaces.Restocking supplies and guest amenities to ensure a welcoming environment.Identifying and reporting maintenance concerns promptly.Ensuring...
-
Guest Reception Specialist
7 days ago
Nashville, Tennessee, United States JBJ's Full timePosition OverviewWe are seeking a lively and enthusiastic Guest Reception Specialist. This role is vital as you will be the initial point of contact for visitors arriving at JBJ's Nashville.Your responsibilities will include:Ensuring adherence to age regulationsMaintaining the safety and security of all guests during their stayAs a Visitor Engagement...
-
Guest Room Specialist
2 days ago
Nashville, Tennessee, United States Four Seasons Full timeFour Seasons - Join our team as a Guest Room Specialist. In this role, you will be responsible for:Thorough Cleaning: Ensure guest accommodations are cleaned meticulously, which includes making beds, dusting surfaces, vacuuming carpets, and replenishing amenities.Organization: Maintain an orderly and tidy environment in all guest rooms.Exceptional Service:...
-
Guest Reception Specialist
2 days ago
Nashville, Tennessee, United States JBJ's Full timePosition OverviewWe are seeking a vibrant and enthusiastic Guest Reception Specialist to be the welcoming face of JBJ's Nashville. As the initial point of contact for our visitors, you will play a crucial role in creating a positive first impression.Your responsibilities will include:Ensuring compliance with age regulations.Maintaining the safety and...
-
Guest Reception Specialist
7 days ago
Nashville, Tennessee, United States JBJ's Full timePosition OverviewWe are seeking a vibrant and enthusiastic Guest Reception Specialist to be the welcoming face of JBJ's Nashville. As the initial point of contact for our visitors, you will play a crucial role in creating a positive first impression.Your responsibilities will include:Ensuring adherence to age restrictions for entry.Maintaining the safety and...
-
Guest Reception Specialist
7 days ago
Nashville, Tennessee, United States JBJ's Full timePosition OverviewWe are seeking a vibrant and enthusiastic Guest Reception Specialist to be the welcoming face of JBJ's Nashville. As the initial point of contact for our visitors, you will play a crucial role in creating a positive first impression.Your responsibilities will include:Ensuring adherence to age restrictions and regulations.Maintaining the...
-
Guest Room Specialist
3 days ago
Nashville, Tennessee, United States Four Seasons Hotels Limited Full timeAbout Four Seasons: At Four Seasons, our strength lies in our people. We are a community of individuals who strive for excellence, pushing our limits and treating each other with respect and kindness. Our team members worldwide craft extraordinary experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We...
-
Guest Services Specialist
2 months ago
Nashville, United States Mister Car Wash Full time**Guest Services Specialist** TN-0841, 2831 Gallatin Pike, Nashville, Tennessee, United States of America Req #2459 Monday, February 21, 2022 Working at Mister Car Wash is all about **opportunity**to be part of a team, achieve your goals, and **have fun in a fast-paced environment.** And with new stores in development, Mister has room for **every** team...
-
Guest Services Supervisor
1 week ago
Nashville, Tennessee, United States Hotel Leveque Full timePosition OverviewThe Guest Services Supervisor is responsible for overseeing the front desk and guest service operations at Hotel Leveque. This role requires a dedicated focus on guest satisfaction and effective problem-solving skills. As a leader in the team, the Guest Services Supervisor ensures that the front office is adequately staffed, promotes...
-
Guest Services Supervisor
7 days ago
Nashville, Tennessee, United States Hotel Leveque Full timePosition Overview:As the Guest Services Supervisor at Hotel Leveque, you will oversee the front desk and guest services team, ensuring an exceptional experience for all guests. This role requires a proactive approach to problem-solving and a steadfast commitment to guest satisfaction throughout their stay.Key Responsibilities:1. Welcome guests upon arrival...
-
Guest Experience Ambassador
2 days ago
Nashville, Tennessee, United States The Joseph, a Luxury Collection Hotel, Nashville Full timeWe are seeking a skilled and charismatic Guest Experience Liaison to provide exceptional service to discerning travelers in a luxury hotel setting. As a key member of our team at The Joseph Nashville, a Luxury Collection Hotel, you will be the face of hospitality and the go-to person for our guests.Key ResponsibilitiesWelcome guests with a warm smile and...
-
Guest Room Specialist
7 days ago
Nashville, Tennessee, United States Hilton Hotels & Resorts Full timeBecome a Valued Member of Our Housekeeping TeamTasked with the upkeep of guest accommodations and addressing guest inquiriesEnhance guest satisfaction while supporting the financial success of the establishmentAs a Housekeeping Attendant, you are integral to fostering a pleasant atmosphere for our visitors. Join our esteemed team at Hilton Hotels & Resorts,...