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Guest Experience Ambassador

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We are seeking a skilled and charismatic Guest Experience Liaison to provide exceptional service to discerning travelers in a luxury hotel setting. As a key member of our team at The Joseph Nashville, a Luxury Collection Hotel, you will be the face of hospitality and the go-to person for our guests.

Key Responsibilities
  • Welcome guests with a warm smile and ensure their needs are met promptly and efficiently.
  • Assist guests with transportation arrangements, reservations, and other requests, providing personalized and attentive service.
  • Provide detailed orientations of the hotel and its amenities, highlighting the unique experiences and services offered.
  • Act as a personal liaison between guests and the hotel staff, ensuring seamless communication and resolving any issues that may arise.
  • Build lasting connections and create memorable experiences for our guests, exceeding their expectations and ensuring their loyalty.
About Us
The Joseph Nashville is a luxury hotel that redefines the hotel experience by integrating the work of local artisans, chefs, and craftsmen. Our commitment to impeccable service and unique experiences sets us apart from the rest. We are dedicated to providing exceptional service and making a difference in every guest's stay.

Requirements
  • Full-time availability with open availability for days and evenings.
Benefits
  • Medical/Dental/Vision coverage.
  • 401K retirement plan.
  • Paid Time Off.
  • Complimentary meals during shifts.
  • Discounted room rates.
  • Free parking.

If you have a passion for hospitality and a desire to exceed guests' expectations, we want to hear from you. We are committed to providing a positive and supportive work environment, and we look forward to welcoming you to our team.