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Inside Account Manager
2 months ago
AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Inside Account Manager who shares our passion for learning, utilizing innovative technology to overcome complex issues, and eager to reap the benefits of being an employee-owner. If you fit this description, we would be thrilled to connect with you.As an Inside Account Manager with AWC, you will work directly with our Technical Account Managers and technology partners and develop a deep understanding of their products. You will have daily contact with our customers and will develop relationships that will grow our business. You will strive to leverage solutions dedicated to enhancing efficiency, safety, and productivity across various industries. The ideal candidate will have a background in industrial instrumentation, valves, and pressure management, with a proven track record of success in account management and sales within the industry.How you'll make an impact:Manage and grow relationships with existing clients, serving as their primary point of contact for all inquiries and support needsIdentify and pursue new business opportunities within assigned accounts, as well as prospecting new clients in target industriesCollaborate with external sales team members to develop and execute sales strategies to achieve revenue targets and increase market shareProvide technical expertise and guidance to clients on instrumentation products, including flow, pressure, and temperature measurement devices, as well as valves and pressure management solutionsCoordinate with internal departments, including engineering, procurement, and logistics, to ensure timely delivery and installation of productsReview work processes to ensure that internal and external quality standards are followed and offer suggestions to increase efficiencyEstablish and manage customer requirements, process Request for Quotes (RFQ) and Purchase Orders (PO) including quote follow-ups and pro-expedite purchase ordersStay informed about industry trends, competitor activities, and market developments to identify opportunities for growth and innovationSkills you'll need:Bachelor's degree in Engineering, Business or related fieldMinimum of 2 years' experience in account management, sales, or business development within the industrial controls and automation industryExcellent communication and interpersonal skills, with the ability to build trust with clientsResults-oriented mindset with a focus on customer satisfactions and relationship-buildingProficiency in CRM software and Microsoft Office SuiteMust be a team player with the ability to work with cross-functional teams to achieve common goalsWillingness to be on call for after-hours & weekend support periodicallyHere's what will set you apart:Base level knowledge of Industrial Control and Measurement products, including but not limited to Valves, Instrumentation, Controls, Steam System Products, Gas Detection, Pneumatics, Sensors, etc.About AWCAs employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world's most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners' technologies, we are well-equipped to properly size, select, configure, and support each. The RewardsEmployee Stock Ownership Plan (ESOP)401(K) MatchCompetitive PayMedical, Dental and Vision Insurance PackageLife InsurancePaid Time Off and Holiday PayCareer Development OpportunitiesEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
