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Stewardship Program Manager, Annual Giving
3 months ago
The Wisconsin Foundation and Alumni Association (WFAA)* is recruiting for Stewardship Program Manager, Annual Giving . In this role, you will provide support of donor retention and revenue goals, develop and implement a comprehensive stewardship communications and donor recognition plan for annual donors (gifts below $25,000 major gift level). Collaborate with and provide resources to WFAA development teams and campus advancement partners on their annual giving stewardship strategies to ensure a consistent donor experience. This position will be a combination of remote and in-office work but will also consider a 100% remote candidate. *WFAA requires all individuals working out of WFAA offices or conducting in-person business to be fully vaccinated against COVID-19. WFAA will consider requests for reasonable accommodation as required under applicable law.*
The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UWMadison. We provide important engagement opportunities to link UWMadison alumni to each other and to their alma mater, building a strong community of Badgers.
**Diversity and Inclusion:**
Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive.
**Primary Responsibilities**
**Annual Giving Stewardship Strategy and Plan**
* Develop a multifaceted, multi-vehicle stewardship communications and recognition plan in collaboration with internal colleagues for annual donors who give at varied levels, achieve key milestones, and demonstrate promise to become loyal and longstanding supporters of UW-Madison.
* In collaboration with the Annual Giving team, develop an effective mix of recognition and gift impact reporting communications delivered via digital methods including ThankView, SMS, and traditional media.
* Establish and maintain the First Time Donor program.
* Oversee strategies, implementation, communications, and recognition opportunities for consecutive year donors.
* Collaborate with internal partners on personalized stewardship touches when appropriate.
* Execute and enhance the stewardship plans for key programs including:
+ Day of the Badger
+ Fill the Hill
+ Thank a Badger
* Monitor, evaluate and report on results toward annual giving retention and revenue goals.
**Collaborate and Educate**
* Engage with the Central Stewardship team on strategy, planning and comprehensive program building on behalf of the stewardship and donor relations continuum.
* Develop and maintain toolkits, templates, best practice recommendations, and other annual giving stewardship resources for campus advancement staff and WFAA development teams.
* Provide timely information on WFAA stewardship resources and best practices through internal staff and campus partner training opportunities.
* Provide annual giving stewardship training opportunities to WFAA and campus partners. As feasible, provide annual giving stewardship consultation services for development units.
* Collaborate with Annual Giving and development teams to assess gaps in unit stewardship practices and identify solutions toward improvement.
* Develop ongoing exchanges with annual giving stewardship colleagues at Big 10 and other peer schools. Benchmark against peers and recommend potential new approaches for WFAA.
* Attend virtual and in-person continuing education to keep up with best practices in the donor relations and stewardship industry.
**Requirements and Qualifications**
**Required Qualifications**:
* 5+ years development or related experience, preferably in higher education, which includes a focus on annual giving and stewardship/donor/customer relations.
**Other Qualifications:**
* Bachelors degree.
* Ability to prioritize, independently problem-solve, and work collaboratively and effectively with WFAA colleagues and campus partners.
WFAA is committed to provide our employees with an environment that is inspiring, creative and respectful. We offer competitive pay and an excellent benefits program, which includes a **10% 401k contribution after 1 year of service**
The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association is the doing business as name of the merged organization comprising the University of Wisconsin Foundation (advanceuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.
